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Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Engineers from Northern Gas Networks (NGN), the north of England’s gas distributor, have now restored gas supplies to approximately 100 homes on Otley Road, Harrogate following a loss of supply on Friday (19 January).

The problem was caused by water finding its way into the gas network. The water had to be located and pumped out, in order to restore normal gas pressure in the pipes.

Richard White, Business Operational Leader for Northern Gas Networks, said: “I’d like to apologise for any inconvenience the loss of supply caused for customers and thank them for their patience and cooperation during this time.”

If anyone requires and further information please contact our Customer Care Team on 0800 040 7766 (option 3). Anyone who smells gas or suspects carbon monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24-hours a day, seven days a week.