If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

If you’re struggling financially, we can help you get connected. We may also be able to get you funding for a new heating system.

Our eligibility criteria

  • You live in an existing dwelling, and
  • Meet our assessment criteria of your household income and heating costs, or
  • A member of your household receives certain
    benefits, or
  • You live in an area eligible for support,
    as designated by the energy regulator.

Find out more

To see if you qualify or to request an assessment,contact our partners Communitas Energy on 0113 426 1616.

Alternatively, for more information, please visit the Communitas Energy website.