Due to scheduled maintenance on the 5th December, you may notice some disruption to the application and payment process on our website. We apologies for any inconvenience. Please see “Other Ways to Apply’ in the Apply Now tab to submit an application. If you wish to make an payment, please refer to page 3 of your quotation for alternative methods of payment. 

 

Urgent gas incident
Loss of supply, Knaresborough
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If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Customer Care Team
0800 040 7766

customercare@northerngas.co.uk

Connections Team
0800 040 7766

gasconnections@northerngas.co.uk

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766
Gas connections Get connected Funding help

Looking to connect to our network

We provide new gas connections to much of Yorkshire, the North East and northern Cumbria. Our experienced Connections team will help you every step of the way, from providing you with a quote and design plan to laying the pipe, filling in the hole and leaving everything as we found it.

Our existing application portal is being phased out. If you are a new customer, please see Other Ways to Apply to continue with your application. If you are an existing customer, login to our portal using the link.

There are lots of companies who can help you to get connected, alter existing pipework or disconnect services, they are known as Utility Infrastructure Providers (UIP’s). You can find out more on the Lloyds Register website.
  • What to expect
  • Funding help
  • Apply now
  • Pay online
  • FAQ guidance

If you’re struggling financially, we can help you get connected. We may also be able to get you funding for a new heating system.

Our eligibility criteria

  • You live in an existing dwelling, and
  • Meet our assessment criteria of your household income and heating costs, or
  • A member of your household receives certain
    benefits, or
  • You live in an area eligible for support,
    as designated by the energy regulator.

Find out more

To see if you qualify or to request an assessment,contact our partners Communitas Energy on 0113 426 1616.

Alternatively, for more information, please visit the Communitas Energy website.

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