Due to scheduled maintenance on the 5th December, you may notice some disruption to the application and payment process on our website. We apologies for any inconvenience. Please see “Other Ways to Apply’ in the Apply Now tab to submit an application. If you wish to make an payment, please refer to page 3 of your quotation for alternative methods of payment. 


Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Essential work to upgrade the gas mains in Ben Rhydding will be completed this weekend (3rd August), a week ahead of schedule.

The site safety barriers and temporary traffic lights will be taken down and the parking facilities on Bolling Road will return to normal.

The major upgrade involved replacing the existing metal gas mains with more durable plastic pipes which will ensure the continued safe and reliable supply of gas to customers in the area for years to come.

Ian Cunningham, Customer Operations Area Manager for Bradford said: “We would like to apologise for any inconvenience caused throughout the duration of our essential work, and thank business owners, residents and members of the public for the patience and understanding they have shown throughout.”

For more information please contact the Northern Gas Networks Customer Care team on 0845 634 0508 (option 2) or visit www.northerngasnetworks.co.uk

If you smell gas please call the National Gas Emergency Service immediately on 0800 111 999.