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Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Need some help?

Some of our customers need extra support if there’s an unexpected interruption to their gas supply.

If you have a disability or illness which means you might struggle without your gas supply, even for a few hours, it’s a good idea to get added to your gas supplier’s Priority Service Register.

If you’ve got an elderly or vulnerable neighbour or relative who you think might benefit from this service, why not make them aware of it too?

Do you qualify?

To find out, you should contact your gas supplier and they’ll let you know if you’re eligible for this scheme.

When you’re registered, you’ll be entitled to a number of free benefits including free gas safety inspections of appliances and pipework (on your side of the gas meter).

Stay safe and warm at home

We’re a part of Infrastructure North – an initiative that’s aiming to create a fairer and safer north for vulnerable customers.

They’ve put together a useful guide that gives clear, simple steps on how to be energy efficient at home. For more information, just visit infrastructurenorth.co.uk

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