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Urgent gas incident
Loss of supply, Knaresborough
Discover

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Customer Care Team
0800 040 7766

customercare@northerngas.co.uk

Connections Team
0800 040 7766

gasconnections@northerngas.co.uk

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766
Safe & warm Winter Ready Stay safe and warm this winter

Keeping you safe and warm

As temperatures drop, frost sets in and we spend much more time with the heating on, being prepared for winter in the home is vital, especially when it comes to gas safety.

  • Stay safe and warm this winter
  • My boiler isn’t working
  • Flood Advice
  • Investing in our network

Our Winter Preparedness Guide gives you some important tips to help you ensure you’re ready for the cold weather, helping you to keep your heating working and making sure your utility bills don’t run away from you. Here are our top tips to help keep you and your home safe

Know your numbers
Prepare your home for winter
Look out for yourself and others
Get extra support if you need it
Looking for something else?