Due to scheduled maintenance on the 5th December, you may notice some disruption to the application and payment process on our website. We apologies for any inconvenience. Please see “Other Ways to Apply’ in the Apply Now tab to submit an application. If you wish to make an payment, please refer to page 3 of your quotation for alternative methods of payment. 

 

Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

The simple safety device is fitted to existing gas cooker pipework. When the valve is locked, the gas supply to the cooker is stopped. This eliminates the risk of the cooker being unintentionally turned on or left on, and gives peace of mind to the carer or relative that the cooker can’t be used when they leave the house or the room.

The carer or relative can easily turn the valve on using the key when the cooker is required, enabling the vulnerable person to continue to use their gas cooker safely.

We provide this free service regardless of your gas supplier. You don’t need to change energy supplier or inform your supplier of the device. If the property is rented you will need to seek the permission of the landlord to have the work done.

Are you in our area?

Apply

To apply for a locking cooker valve simply complete the form below, or call us on 0800 040 7766 (option 3).

  • Who are you requesting this locking cooker valve for?

  • Please provide a named contact who will be at the property and will be responsible for agreeing where the locking cooker valve is fitted (this is usually a carer or relative)

  • Please let us know your own contact details

  • Property details

  • Is there any extra information that you think it would be helpful for us to know? For example, are there any access issues with the property?

  • Where did you hear about this scheme?

  • OPTIONAL: Why does this person need a locking cooker valve?

  • Data protection

  • For information on how we use your details please read our Personal Data Privacy Notice