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Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

NGN & You

Corporate responsibility

RIIO-GD2 Business Plan (2021 - 2026)
Executive Summary Business Plan Customer Engagement Group Report Customer Engagement Group Impacts Appendices 28 More

Safe & reliable

Distribution System Management Principles Statement
Carbon Monoxide Detection
Gas Illegally Taken
Uniform Network Code
Business Separation

Keeping costs down

Procurement Guidelines
Regulatory Financial Performance Report
Purchase Order Terms for Goods and Services

Environment

Environment, Health and Safety Policy
Environment Strategy