Due to scheduled maintenance on the 5th December, you may notice some disruption to the application and payment process on our website. We apologies for any inconvenience. Please see “Other Ways to Apply’ in the Apply Now tab to submit an application. If you wish to make an payment, please refer to page 3 of your quotation for alternative methods of payment. 

 

Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Engineers from Northern Gas Networks will be carrying out essential repair work on a gas main on the A1 (near Catterick Garrison, North Yorkshire) this morning (Monday 23 December).

In order to carry out this work safely and efficiently, it will be necessary to close a quarter mile stretch of the A1 both North and South bound from 5.00am. This will impact both outside lanes.

Richard Hynes Cooper, Customer Operations Area Manager, Northern Gas Networks, said: “We have received a number of reports about the smell of gas in this area and it is necessary for us to investigate further. I would like to apologise to members of the public for any inconvenience caused whilst this essential maintenance work is carried out.”

You can contact the Northern Gas Networks Customer Care team on 0845 634 0508, option 7. The team is available between 8am and 8pm Monday to Friday, and 9am and 5pm on Saturday.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.