If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Work is progressing well at Canal Road, Bradford where as of today,
Sunday 9 March we have restored supplies to approximately 95% of the occupied properties affected by the situation. Our engineers will be continuing to work throughout today to reconnect as many of the remaining properties as possible.

Northern Gas Networks would like to inform their customers that welfare facilities are still available to help them during this difficult time and can be obtained by calling our customer care team on 0845 634 0508 (option 7). We also have electric heaters and cooking facilities for people who need them.

Once again, we would like to take this opportunity to thank all of our customers for their continued patience whilst we work hard to get their gas supplies back on.

The safety and welfare of our customers is our priority, and we are working hard to make sure that we look after all of our customers during this very difficult time.

If you require and further help or assistance, please speak to any of the engineers or customer care officers on site, or call the customer care number on 0845 634 0508 (option 7).

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.