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Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Northern Gas Networks will be investing £50,000 to replace approximately 500 metres of ageing metal gas mains in Sunderland with new durable plastic pipes to ensure the continued, safe and reliable supply of gas to residents in the area for years to come.

The essential work will commence on Monday 31 March in Chester Road near Bishopwearmouth Cemetery, and progress towards Sunderland City Hospital.

The work is expected to take four weeks to complete.

In order to carry out this work safely and efficiently, it will be necessary to install temporary traffic lights on Chester Road to manage the flow of traffic in the area.

Businesses in the area will remain open as usual and pedestrian access will be maintained at all times.

John Richardson, Customer Operations Area Manager, Northern Gas Networks said; “We have planned our work closely with the Highways Department at Sunderland City Council, to minimise disruption.

Mr Richardson added, “We would like to apologise for any inconvenience this essential work may cause and thank everyone in advance for their patience and understanding.”

Northern Gas Networks’ Customer Care team is available between 8am and 10pm Monday to Friday, and 8.30am and 5.30pm on Saturday by calling 0845 634 0508, and selecting option 7.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.