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Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

A team of professional engineers from National Grid are currently carrying out essential maintenance work at one of Northern Gas Network’s gas offtake sites in Coldstream, Berwickshire.

As part of this maintenance work, gas is currently being vented in a safe and controlled manner from a large diameter gas main.

Local residents may see flames and hear some noise whilst this process is underway.

If you have any concerns you can contact the Northern Gas Networks’ Customer Care team on 0845 634 0508, option 5. The team is available between 8am and 10pm Monday to Friday, and 9am and 5pm on Saturday.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.