Due to scheduled maintenance on the 5th December, you may notice some disruption to the application and payment process on our website. We apologies for any inconvenience. Please see “Other Ways to Apply’ in the Apply Now tab to submit an application. If you wish to make an payment, please refer to page 3 of your quotation for alternative methods of payment. 


Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Update: Essential gas mains replacement work on Pellon Lane / Dyson Road junction, Halifax.

A complex gas mains replacement project to replace an ageing metal gas main on Pellon Lane at the  junction of Dyson Road, in Halifax,  is temporarily on hold while our engineers await specialist materials to enable us to safely complete the work.  Please rest assured that our experienced engineering team will resume work as soon as soon as possible.

Apologies for any inconvenience caused while we carry out this essential work.