Due to scheduled maintenance on the 5th December, you may notice some disruption to the application and payment process on our website. We apologies for any inconvenience. Please see “Other Ways to Apply’ in the Apply Now tab to submit an application. If you wish to make an payment, please refer to page 3 of your quotation for alternative methods of payment. 

 

Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Northern Gas Networks will be investing £120,000 to replace approximately 500 metres of ageing metal gas mains in Front Street, Benton with new durable plastic pipes to ensure the continued, safe and reliable supply of gas to residents in the area for years to come.

The essential work will commence in Front Street on Monday 21 July, and work will be carried out in phases over approximately ten weeks.

In order to carry out this work safely and efficiently, it will be necessary to install temporary traffic management on Front Street at various stages throughout the programme.

Businesses in the area will remain open as usual and pedestrian access will be maintained at all times.

Barry Watson, Customer Operations Area Manager, Northern Gas Networks said, “We would like to take this opportunity to apologise in advance for any inconvenience this essential work may cause and thank members of the public for their patience and support.”

Northern Gas Networks’ Customer Care team is available between 8am and 10pm Monday to Friday, and 8.30am and 5.30pm on Saturday by calling 0845 634 0508, and selecting option 7.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.