Due to scheduled maintenance on the 5th December, you may notice some disruption to the application and payment process on our website. We apologies for any inconvenience. Please see “Other Ways to Apply’ in the Apply Now tab to submit an application. If you wish to make an payment, please refer to page 3 of your quotation for alternative methods of payment. 

 

Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Engineers from Northern Gas Networks have restored supplies to 200 customers in the Moldgreen and Tandem areas of Huddersfield, after a burst water main caused water to enter the gas network.

As of this morning (1 October) 200 of the 297 customers affected are back on gas with a further 15 properties connected to up to the meter. Engineers now need access to these properties so that they can safely turn the gas back on.

Engineers have worked through the night to remove the water from the main supplying the remaining properties and expect to be able to begin to restore supplies later this afternoon.

Northern Gas Networks has made electric heaters and portable cookers available to those customers who need them and dedicated Customer Care Officers are on hand to ensure that vulnerable customers are looked after. A customer drop in centre is open at The Stag Inn, 456 Wakefield Road, Huddersfield where customers can get the latest information on the progress.

Northern Gas Networks Customer Care team is available on 0845 634 0508.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.