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Urgent gas incident
Loss of supply, Knaresborough

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Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Northern Gas Networks is investing over £445,000 to upgrade the ageing gas distribution network in Hartlepool.

The project is part of Northern Gas Networks’ ongoing development of infrastructure across the North of England and involves replacing 6km of existing gas main with more durable plastic pipes to ensure the continued safe and reliable supply of gas to our customers in the area for years to come.

The essential work commences in Davidson Drive today (23 February) and is expected to take approximately six months to complete.

As part of this project, it will be necessary to carry out work in the following roads:

Davidson Drive

West View Road

Skeltons Street

Miers Avenue

Carrick Street

Bruce Crescent

Arsley Crescent

Gardsie Avenue

Arkley Crescent

Purves Place

West View Road

Warren Road

Oaksway

Skerne Road

Winterbottam Road

Wells Avenue

Gordon Thompson, Customer Operations Area Manager, Northern Gas Networks said: “We have planned our work closely with the local Highways Department and will be carrying out our work in phases to keep traffic disruption to a minimum.

“Our Customer Care officers have been door knocking in the area to let residents know about the upcoming work and we will continue to keep our customers updated throughout the project via our website, Twitter and Facebook accounts and the local media.”

Mr Thompson added: “We would like to take this opportunity to apologise to members of the public for any inconvenience this essential work may cause and thank our customers for their continued support.”

You can contact the Northern Gas Networks Customer Care team on 0800 040 7766, option 7. The team is available between 8am and 10pm Monday to Friday, and 9am and 5pm on Saturday.