Due to scheduled maintenance on the 5th December, you may notice some disruption to the application and payment process on our website. We apologies for any inconvenience. Please see “Other Ways to Apply’ in the Apply Now tab to submit an application. If you wish to make an payment, please refer to page 3 of your quotation for alternative methods of payment. 

 

Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Supplies have now been restored to the vast majority of customers in Haworth, following engineering complications during a mains replacement job yesterday (April 24).

Just under 160 properties were originally affected on West Lane, Hobb Lane and Lumfoot, and all but a handful of these have now had supplies restored.

A spokesperson from Northern Gas Networks said: “We’d like to thank customers for their patience while we’ve been working to resolve this supply issue. Gas has now been restored to the vast majority of customers. There are a handful of remaining properties where we haven’t yet been able to gain access in order to reconnect them. We have left calling cards for these customers, and will get their gas back on as soon as they get in touch.”

Customers can call NGN’s Customer Care Team on 0800 040 7766 (option 7).

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.