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Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Our engineers have restored supplies to properties in the east side of Ellenborough in Maryport, after flood water found its way into the gas network at the start of the weekend.

Just over 270 properties were originally affected. Engineers began restoring supplies on Saturday evening (January 2) on a property by property basis, and this work continued today (January 3). All but a handful of homes, where engineers could not gain access (e.g. because property is currently empty) now have gas again.

Teams worked throughout the weekend in difficult conditions to restore supplies as quickly as possible.

Matty McBride, area manager for Northern Gas Networks said:

“We’d like to thank customers for their patience and goodwill during this incident.

“Gas is now back on to all but a handful of properties, where we still need to gain access to carry out safety checks. We’ll be able to switch on these few remaining homes as soon as we make contact with the residents.”

Customers with questions or concerns can call Northern Gas Networks on 0800 040 7766 option 5.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999