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Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Residents in Ellenborough, Maryport are being advised that they are now able to return to normal service following an incident at the weekend which saw water finding its way into the local gas mains due to flooding.

Whilst the incident was ongoing we asked local Maryport customers who still had their gas supply to help us, by trying to reduce their gas use until the network has returned to normal.

We are now asking those people who reduced their gas to return to normal usage.

We’d like to thank customers for their patience and goodwill during this incident.

Customers with questions or concerns can call Northern Gas Networks on 0800 040 7766 option 5.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999