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Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Engineers from Northern Gas Networks have repaired a gas main at the Travelodge hotel on Gilesgate, Durham  after a gas escape was reported on Tuesday, 16 August.

No guests were present in the hotel at the time so no rooms were evacuated, and gas supply was restored as soon as the work was completed.

Barry Brightman, Emergency Officer for Northern Gas Networks said: “We’d like to apologise for any inconvenience and thank members of the public for their patience.”

For further information about the project contact NGN’s Customer Care Team on 0800 040 7766 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours a day, 7 days a week.