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Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Northern Gas Networks (NGN), the gas distributer for the North of England will be carrying out essential gas mains repairs in Durham from Tuesday 24 January.

Engineers will be working on a section of the A167 Great North Road from 9am on Tuesday until Friday 27 January.

Gas supply to local properties will not be affected.

In order to carry out the work safely and efficiently, it will be necessary to close the inside lane of the northbound carriageway and the outside lane of the southbound carriageway between Pity Me Roundabout and Plawsworth Roundabout.

It’s expected motorists will experience extended journey times so are advised to leave extra time for travel.

Andy Coates, Site Manager for Northern Gas Networks, said: “The safety of the public and our engineers is our number one priority and in order for us to carry out the repair as quickly and safely as we can, it’s necessary to close both these lanes to traffic.

“We’d like to apologise for any inconvenience customers may experience and thank everyone for their patience and support as we complete this work as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766 option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours a day, seven days a week.