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Stakeholder Relations Team

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Northern Gas Networks (NGN), the North of England’s gas distributor, is pleased to be supporting Gas Safety Week this week (18 to 24 September) – a national safety campaign to raise awareness about gas safety and the importance of taking care of gas appliances.

As part of Gas Safety Week, NGN are using the national campaign to inform people about the Priority Service Register (PSR).

The PSR, is a free and confidential service offering additional help and support from gas and electricity providers. By registering on to the PSR, energy companies can tailor their services and communications to make sure customers are receiving the best possible service.

Customers will also receive extra support with their day-to-day energy needs, different bill formats such as braille or large print, help accessing their meter or support if there is a power cut or gas emergencies.

Tom Bell, Northern Gas Networks Head of Social Strategy, said: “I am delighted that Northern Gas Networks is supporting Gas Safety Week, especially as it gives us a platform to highlight the Priority Service Register (PRS).

“The PRS is a free and confidential service that offers some of our vulnerable customers the extra support that they might need from their gas or energy supplier.”

Anyone who wishes to register for the PSR service should contact their gas supplier who will let them know if you’re eligible for this scheme.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, 7 days a week.