If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Three members of staff from Northern Gas Networks, the North of England’s gas distributor, have become Considerate Constructors Scheme (CCS) heroes.

The scheme recognises and rewards people who consistently conduct themselves in an exemplary manner, serving as positive role models for the entire construction industry.

Stakeholder Manager’s Jade Wardle and Laura McKernan were awarded the certificate for their desire and dedication to take on board the scheme’s ethics and promote all that the scheme offers across all NGN’s mains replacement projects. They have also shared learning and best practice from site visits to influence change and improvements with not only other colleagues internally but also with other organisations.

Site Assurance Officer Chris Board was awarded the certificate for working tirelessly across NGN’s gas holder demolition projects over the last two years, ensuring the sites meet the highest levels of performance against the CCS code. One example of this was creating a scheme for the Redheugh gas holder site, whereby each letter of the words Redheugh gas site are attributed (please see notes to editors) to ensure best practice beyond statutory requirements.

Ian Whitehead, Major Projects Programme Manager for Northern Gas Networks, said: “Without the dedication of Jade, Laura, Chris, and everyone who has embraced CSS’s code of best practice, we wouldn’t be the community focussed, trailblazing, heartfelt and happy organisation we are today.

Glen Judge, Operations Manager at Northern Gas Networks, added: “The CCS hero scheme isn’t just about highlighting the great work that colleagues do, it’s about ensuring that construction sites are going above and beyond to make sure we respect the community, protect the environment, secure everyone’s safety and value our workforce.”

The criteria for a scheme hero is someone who diligently performs his or her duties day-in-day-out, but also goes the extra mile in any aspect of the scheme’s Code of Considerate Practice, adding extra value to their organisation and the industry as a whole. As well as someone who has either made strong links with the community and become an approachable and friendly face, or someone who has implemented an innovative practice on projects, potentially reducing accidents or injuries.

CCS is a non-profit-making, independent organisation founded in 1997 by the construction industry to improve its image. Construction sites, companies and suppliers voluntarily register with the scheme and agree to abide by the Code of Considerate Practice, designed to encourage best practice beyond statutory requirements.

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.