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Loss of supply, Knaresborough

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Customer Care Team
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The North of England’s gas distributor, Northern Gas Networks (NGN), is investing almost £400k to upgrade the ageing gas distribution network in and around Headingley, Leeds.

The major project is part of NGN’s ongoing development of infrastructure and will involve replacing 4km of existing metal gas pipes with more durable plastic ones. This will ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

The 30-week project, which will begin next Monday (4 June), has been planned in conjunction with Leeds City Council to ensure all works are completed with as little disruption as possible. Works will start on Drummond Road and will be completed on a street by street basis. In order to carry out the work as safely as possible there will be various road closures in place:

  • Drummond Avenue from Monday 9 July to Friday 20 July
  • Church Wood Avenue from Monday 23 July to Friday 24 August
  • Moor Road/Shaw Lane junction from Monday 5 November to Friday 16 November
  • Moor Road/Weetwood Lane junction from Monday 19 November to Sunday 9 December
  • Cottage Road from Monday 10 December to Friday 21 December

Russell Horner, Business Operations Lead for Northern Gas Networks said: “We have been working closely with Leeds City Council to carefully plan these works in order to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works. We understand this is a quite a lengthy project and thank our customers for their patience and support in getting the work completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.