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Urgent gas incident
Loss of supply, Knaresborough

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0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

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Customer Care Team
0800 040 7766

From Monday 11 June, the North of England’s gas distributor, Northern Gas Networks (NGN), will be upgrading the gas distribution network on High Street, Northallerton.

The major project is part of NGN’s ongoing development of infrastructure and will involve replacing approximately 30m of existing metal gas pipes with more durable plastic ones. This will ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

The three week project has been carefully planned in conjunction with North Yorkshire County Council to ensure all works are completed with as little disruption as possible. In order for works to be carried out safely and efficiently, the project will be carried out in two phases:

Phase one, starting on Monday 11 June, will involve a road closure on Malpas Road (at the junction of Alverton Lane and Malpas Road) for approximately five days, during this time a sign posted diversion will be in place.

Phase two of the work will start on Monday 18 June and will last for approximately two weeks.  During this time there will be road closures at the junction of Applegarth, Alverton Lane and Romanby Road. In order to ensure the safe and continued flow of traffic, two-way traffic lights will be in place on Romanby Road.

Access to Northallerton Auction Car Park will be maintained at all times but motorists are advised to use the top entrance of the car park via Malpas Road as the main entrance will be closed. Shops and businesses in the area will remain open as usual throughout the project.

Steven Storey, Site Manager for Northern Gas Networks said: “We have been working closely with North Yorkshire County Council to carefully plan these works and will be doing all we can to minimise disruption to customers.

“We’d like to apologise for any inconvenience customers may encounter and thank everyone for their support as we work to complete this project as safely and quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.