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Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

From Monday 18 June, the North of England’s gas distributor Northern Gas Networks (NGN) will be upgrading the gas distribution network on Belasis Avenue, Billingham, Stockton-on-Tees.

The major project is part of NGN’s ongoing development in the gas infrastructure in the area. This will ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

The 18-week project has been carefully planned in conjunction with Stockton-on-Tees Borough Council to minimise the impact caused. The project will also roll into the school holidays when traffic in the area to be lighter than normal.

In order to complete the scheme safely and efficiently it will be necessary to implement various traffic measures. Temporary two, three or four-way traffic lights will be in place on Marsh House Avenue, along to Cowpen Lane and progressing to Belasis Avenue.

Shops and businesses in the area will remain open as usual.

Nigel Pearson, Site Manager at Northern Gas Networks, said: “We have been working closely with Stockton-on-Tees Borough Council to carefully plan these works and will be doing all we can to minimise disruption to customers.

“We’d like to apologise for any inconvenience customers may encounter and thank everyone for their support as we work to complete this project as safely and quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.