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Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

From Monday 23 July, the North of England’s gas distributor Northern Gas Networks (NGN), will be upgrading the gas distribution network on Moor Lane, Scarborough.

The project is part of NGN’s ongoing development of infrastructure and will involve replacing almost 400m of existing metal gas mains with more durable plastic pipes. This will ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The five-week project has been carefully planned in conjunction with North Yorkshire County Council to minimise the impact caused. In order for works to be carried out safely and efficiently, the project will be carried out in various phases.

From Monday 23 July temporary three-way lights will be installed at the junction of Clayton Low Road. During week two and three of the project two-way lights will be in place on Moor Lane progressing northbound. During the final phase of the project, four-way lights will be in introduced on the roundabout of Westway, Eastway and Overdale whilst NGN complete their works.

Shops and businesses in the area will remain open as usual throughout the project.

Pete Knapton, Network Officer for Northern Gas Networks, said: “We have been working closely with North Yorkshire County Council to carefully plan these works and will be doing all we can to minimise disruption to customers.

“We’d like to apologise for any inconvenience customers may encounter and thank everyone for their support as we work to complete this project as safely and quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.