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Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

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0113 322 7950

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Stakeholder Relations Team

stakeholder@northerngas.co.uk

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Customer Care Team
0800 040 7766

Northern Gas Networks (NGN)’s essential gas mains replacement works to upgrade the gas network in and around Osborne Road, Newcastle are progressing well, with phase one now nearing completion.

The circa £570,000 investment will ensure the continued safe and reliable supply of gas to customers in the area for years to come.

Engineers will start work on the second phase of the project on Monday 20 August which is taking place on Osborne Terrace.  From this date, temporary traffic lights will be moved to the opposite side of the road so that engineers can safely carry out work to connect the gas main in the street.

In Portland Road, three-way traffic lights will be implemented from week commencing Monday, 20 August at the junction of Portland Road, Warwick Street and Stoddart Street.  These temporary traffic signals will be in place for several weeks as work progresses.

The southbound lane on Osborne Terrace will be closed for four weeks from 7am on Monday, 20 August while we carry out work on Jesmond Road before progressing to Sandyford Road.  A signed diversion route will be in place for motorists.

It’s expected these works may cause some delays to journey times, so motorists are advised to leave extra time for travel whilst the temporary traffic signals are in place.

Shops and businesses in the area will remain open as usual.

Richie Manuel, Business Operations Lead at Northern Gas Networks, said: “Our essential work to upgrade the gas mains in the Osborne Road area of Newcastle is progressing well. We’re continuing to work closely with Newcastle City Council to minimise the inconvenience caused to customers and road users and we’d like to thank everyone for their continued support as we work to complete this project as safely and quickly as possible.”

The upgrade is part of a larger programme to decommission the gas mains that run through the Tyne Bridge and have been in place for almost 100 years. By installing modern plastic pipes, Northern Gas Networks will ensure the continued, safe and reliable supply of gas to customers in the area for many years to come.

To find out the latest information about the project visit https://ngn.grapple-staging.co.uk/essential-gas-mains-work-in-ne2/ or alternatively contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbonhttps://ngn.grapple-staging.co.uk/essential-gas-mains-work-in-ne2/ monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.