Due to scheduled maintenance on the 5th December, you may notice some disruption to the application and payment process on our website. We apologies for any inconvenience. Please see “Other Ways to Apply’ in the Apply Now tab to submit an application. If you wish to make an payment, please refer to page 3 of your quotation for alternative methods of payment. 

 

Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

From Wednesday 24th October, Northern Gas Networks (NGN) the North of England’s gas distributor, will begin essential gas mains repair work on Copeland Lane in Evenwood, Bishop Auckland.

In order for these urgent works to be carried out safely and efficiently, and due to the location of the gas main, it will be necessary to introduce a road closure on Copeland Avenue, Bishop Auckland from outside number 2 Copeland Row, up to Evenwood Medical Practice.

The road closure will be in place from 08:00 today, Wednesday 24th October 2018 until Sunday 4th November.

A signed diversion route will be in place for motorists.

It’s expected the work will mean extended journey times so road users are advised to allow extra time for travel during this period.

Nigel Pearson, Site Manager at Northern Gas Networks, said: “We’re working closely with Durham County Council to minimise disruption to road users, residents and businesses whilst this essential repair work takes place.

“We would like to thank everyone for their patience at this time and apologise for any inconvenience experienced.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.