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Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

We’re currently carrying out emergency repair works to a gas main on the A181 near Durham.

 

In order to carry out the work safely and efficiently, it has been necessary to install temporary three-way traffic signals at Sherburn House at the junction of the A181 and the B1198.

 

Andrew Coates, Site Manager at Northern Gas Networks said: “The safety of members of the public is our first priority and we would like to thank customers for bearing with us while we carry out this essential repair work.

 

“We’d like to apologise for any inconvenience caused to motorists and members of the public and I can assure you that we are working as quickly and safely as we can to repair the gas main.

 

“Our work here requires the use of specialist engineering repair equipment and hope to be able to complete the repair by Friday 16 November. I’d like to advise motorists to leave extra time for travel whilst the temporary traffic signals are in place.”

 

Regular updates will also be available on the website, Twitter @NGNgas and Facebook @northerngasnetworks.

 

For further information please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

 

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.