Due to scheduled maintenance on the 5th December, you may notice some disruption to the application and payment process on our website. We apologies for any inconvenience. Please see “Other Ways to Apply’ in the Apply Now tab to submit an application. If you wish to make an payment, please refer to page 3 of your quotation for alternative methods of payment. 


Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £25,000 to upgrade the ageing gas distribution network in and around the Bankfoot area of Bradford.

The major project is part of NGN’s ongoing development of infrastructure in Bradford and is due to start on 29th of November with an estimated duration of two weeks. The scheme will see 157 metres of old metallic main replaced with durable plastic material, to ensure the continued and safe supply of gas for the future.

To complete the works safely and efficiently we will have the following traffic management in place:

There will be a road closure in place at the junction of Rooley Lane and Mayo avenue.  A full signed diversion will be in place for road users.

Our dedicated customer care officers have been out to visit local businesses and residents, and will continue to support the community throughout the works.
Anna Mycoe, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible”.

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.