If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

We are working hard to complete essential repair work on a medium pressure gas main on the A177, Thinford Road, Durham.

In order for the work to be carried out safely and efficiently, it was necessary to temporarily close a small section of the A177 near Coxhoe, for a short period yesterday.

The road was reopened at 10.30pm last night and temporary two way traffic signals are now in place.The lights are likely to remain in place for the remainder of this week.

Andy Coates, Site Manager at Northern Gas Networks, said: “We’re working closely with Durham County Council to minimise disruption to road users, residents and businesses whilst this essential repair work takes place. We would advise motorists to leave additional time for travel while the work is underway.

“Our engineers will work extended hours throughout the week to complete this work as quickly as possible.

“In the meantime, we would like to thank everyone for their patience at this time and apologise for any inconvenience experienced.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.