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Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Northern Gas Networks (NGN), the North of England’s gas distributor, will begin essential gas mains replacement work on Queen Alexandra Road and Ashbrooke Range, Sunderland Monday 21st January until Friday 15th February.

Engineers have been closely monitoring a controlled gas escape on Queen Alexandra Road, Sunderland and will be carrying out work to replace the gas main.

The work has been carefully planned in collaboration with Sunderland City Council to minimise disruption to customers and road users. In order for engineers to complete the work as safely and quickly as possible, temporary traffic lights will be used on Queen Alexandra Road, Glen Path and Ashbrooke Range. The traffic lights will follow the work.

Kevin Young, Site Manager at Northern Gas Networks, said “The safety of our customers and engineers is our number one priority, and the traffic management is essential in ensuring the public and our workforce stay safe at all times.

“We would like to thank customers for their patience at this time and apologise for any inconvenience experienced. We will keep residents updated throughout the work.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.