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Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Almost 200 properties in the Brandy Carr Road and Batley Road area of Wakefield have now had gas restored by Northern Gas Networks (NGN) engineers  after supply was lost on Thursday (21 February).

Engineers have been working around the clock to get customers back on gas since Thursday evening and gas was reintroduced to the network on Friday (22 February).

Russ Kay, Business Operations Lead for  Northern Gas Networks, said: “I would like to say a huge thank you to all our customers for their patience and understanding while we worked to restore gas supplies to the affected properties.

“The welfare of our customers, whilst working to safely restore gas supplies, has been our priority throughout this incident.”

A small number of properties remain off gas where engineers from NGN have been unable to gain access.

Russ added, “If we haven’t been able to gain access to your property, please call our Customer Care Team on 0800 040 7766 and section option 3 and we’ll arrange for an engineer to come out and get you safely back on gas.”

The drop in centre at Kirkhamgate Village Hall, Brandy Carr Lane, Wakefield will close today.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.