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Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Almost 200 properties in the Brandy Carr Road and Batley Road area of Wakefield have had gas restored by engineers from Northern Gas Networks (NGN), after supply was lost on Thursday 21 February.

Engineers worked around the clock to get customers back on gas, which was reintroduced to the network on Friday (22 February).

Russ Kaye, Business Operations Lead for  Northern Gas Networks, said: “I would like to thank all our customers for their patience and understanding while we worked to restore gas supplies to the affected properties.

“The welfare of our customers, whilst working to safely restore gas supplies, has been our priority throughout this incident.”

A handful of properties remain off gas where engineers from NGN have been unable to gain access.

Russ added: “If we haven’t been able to gain access to your property, please call our Customer Care Team on 0800 040 7766 and section option 3 and we’ll arrange for an engineer to come out and get you safely back on gas.”

The drop-in centre at Kirkhamgate Village Hall, Brandy Carr Lane, Wakefield is now closed.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.