If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Engineers from Northern Gas Networks (NGN), the North of England’s gas distributor, are carrying out an emergency repair on a gas main outside the Forty Winks Guest House on South Street, Durham.

The road will be closed for vehicle access until further notice, with access for residents only using Framwellgate Bridge. Pedestrians access will be maintained.

Andy Coates, Site Manager at Northern Gas Networks, said: “The safety of our customers and engineers is our number one priority, and closing the road while the gas main is repaired is essential in ensuring the public and our workforce stay safe at all times.

“We would like to thank customers for their patience at this time and apologise for any inconvenience experienced. We will keep businesses and road users updated throughout the work.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.