If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

The North of England’s gas distributor, Northern Gas Networks (NGN), is carrying out essential works to upgrade the gas distribution network in and around Mill Hill Lane in Northallerton, North Yorkshire.

The upgrade, which is worth over £200,000, is part of NGN’s ongoing investment in the gas infrastructure in the area and involves replacing more than 1.6km of existing metal gas pipes with more durable modern versions.  This will ensure the continued, safe and reliable supply of gas to customers in the area for many years to come.

The works have been carefully planned in conjunction with North Yorkshire County Council.

In order to carry out the work safely and efficiently, and due to the location and depth of the gas main, it will be necessary to close Mill Hill Lane at the junction with Thirsk Road from Monday 25 November 2019. Thirsk Road itself will not be closed. NGN expects the closure to be in place for approximately three weeks.

NGN’s Customer Care Officers have been door-knocking local residents to make customers aware of the work, while on-site signage will advise motorists of the work taking place. Regular updates will also be available on NGN’s website northerngasnetworks.co.uk, Twitter @NGNgas and Facebook @northerngasnetworks.

Steve Storey, Site Manager for Northern Gas Networks, said: “We have been working closely with North Yorkshire County Council to carefully plan these works and will be doing all we can to minimise disruption to customers.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days-a-week.