Welfare facilities are available for customers in Maryport currently without gas, after flood water found its way into the local gas network.

Our engineers are working around the clock to restore gas supplies to 270 customers in the east side of Ellenborough. We are asking local Maryport customers who still have their gas supply to help, by trying to reduce their gas use until the network has returned to normal.

A customer drop in centre has been set up at Maryport Social Club, Mealpot Road, CA15 6NE. Shower facilities are also available at Workington Leisure Centre, Moor Close, CA14 3SA. Opening hours today (Sat) and tomorrow are 8.30am-5pm.

Alternative accommodation is available for vulnerable customers without gas, and electric hot plates and heaters are being provided on a priority basis. A Northern Gas Networks customer care team is on hand to make sure local residents are given every possible support until supplies can be restored.

Matty McBride, area manager for Northern Gas Networks said: “We are continuing to work hard to restore supplies to affected properties.

“In the meantime, we’d like to ask local residents in Maryport who have not been affected by this incident to help us, by trying to reduce their gas use until we have returned the network to normal. For example, you can help by turning down your gas central heating or switching it off if practical. Please also try to only use one gas appliance at a time. All this helps to ease pressure on the local network.

“I can assure those without gas that everything is being done to restores supplies as quickly as possible.”

Customers with questions or concerns can call Northern Gas Networks on 0800 040 7766 option 5.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.

Our engineers are working around the clock to restore gas supplies to 270 customers in Maryport today (January 2), after water found its way into the local gas mains due to flooding.

Affected homes are in the Ellenborough area.

We are asking local Maryport customers who still have their gas supply to help us, by trying to reduce their gas use until the network has returned to normal.

Alternative accommodation is available for vulnerable customers without gas, and electric hot plates and heaters are being provided on a priority basis. Our customer care team is on hand to make sure local residents are given every possible support until supplies can be restored.

Mattie McBride, area manager for Northern Gas Networks said: “Our engineers are working hard to get the gas back on as quickly as possible. We first need to find where the water is getting into the gas network, then remove it and make a repair. Once that’s done, we will need to carry out safety checks at each property. It’s a demanding process, but we never take chances with our customers’ safety.

“We’d also ask local residents in Maryport who have not been affected by this incident to help us, by trying to reduce their gas use until we have returned the network to normal. For example, you can help by turning down your gas central heating or switching it off if practical. Please also try to only use one gas appliance at a time. All this helps to ease pressure on the local network.

“I can assure those without gas that everything is being done to restores supplies as quickly as possible.”

Customers with questions or concerns can call Northern Gas Networks on 0800 040 7766 option 5.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.

The North of England’s gas distributer, Northern Gas Networks (NGN), is investing £180,000 to upgrade ageing metal gas mains in Skipton.

This major project is part of NGNs’ ongoing replacement of infrastructure in the region and will involve replacing approximately 300m of existing metal gas mains with more durable plastic pipes to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project will commence on Otley Street at the junction with High Street on Tuesday 5 January and will progress along Otley Street. The work will take approximately 8 weeks to complete.

Dean Woolley, Construction Services Area Manager Northern Gas Networks said: “We have been working closely with Skipton Town Council, North Yorkshire County Council and the Skipton Chamber of Commerce to carefully plan these works and will be doing all we can to minimise any disruption caused.

“The work is being carried out in the New Year at the request of the Council and Skipton Chamber of Commerce, as it is the quietest time of the year.

“To ensure that we complete the work as soon as possible our engineers will be working seven days a week from 8.30am to 4pm.”

In order to carry out works safely and efficiently it will be necessary to put a moving road closure in place on Otley Street for the duration of the project.  A diversion route will be clearly marked for motorists.

Pedestrian access will be maintained at all times and shops and businesses will remain open as usual.

Dean concluded: “We would like to take this opportunity to apologise in advance for any inconvenience this essential work may cause and thank members of the public for their patience and support.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

Following the evacuation of premises close to the Tadcaster bridge collapse yesterday evening (29/12/15), police cordons have remained in place to ensure safety to the public.

Northern Gas Networks staff are coordinating essential gas safety checks of all the premises concerned – which requires our engineers to gain access to these properties.

So that we can carry out these checks, owners and keyholders of the following premises are asked to meet Northern Gas representatives at the locations below from 8am today (Wednesday the 30th December):

West of the Bridge:
– All premises from Nat West Bank (junction of Kirkgate) on Bridge Street back towards the bridge.
– All premises from the junction of New Street with Bridge Street again back towards the bridge.

Those attending please park your vehicles on Kirkgate and approach a member of the Northern Gas Networks staff at the Nat West bank.

East of the Bridge:
– All the premises from Costcutter back towards the river.
– On the opposite side of the road from 38 Commercial Street back towards the bridge.

Please park in the bus station car park and approach a member of the Northern Gas Networks team.

Residents who were evacuated yesterday are reminded not to return to their premises without a member of Northern Gas Networks present. Once all the premises have been checked, residents will be advised when it is safe for them to return permanently.

We’d like to thank residents for their patience and understanding while we carry out these vital safety checks.

Our engineers are working to make safe a damaged gas main in Tadcaster this evening (December 29).

The damaged section of main ran along a bridge which collapsed due to the swollen River Wharfe.

We are isolating the gas supply at either side of the bridge, which will eliminate any potential safety risk.

A small number of local properties will lose gas supply as a result. However, all these properties have already been evacuated due to earlier flooding or the bridge collapse.

Our engineers are continuing to work hard across the region to support our customers and safeguard the gas network during this period of torrential weather.

Anyone who smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

The North of England’s gas distributer, Northern Gas Networks (NGN), is carrying out work to restore sections of the cobbled footpaths in Church Street and Henrietta Street in Whitby in the New Year.

The work is taking place following the upgrade of ageing metal gas mains gas mains in the town over 12 months ago.  Engineers from NGN replaced the pipes with modern plastic equivalents to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The work is scheduled to begin on Wednesday 6 January and is estimated to take approximately five weeks to complete.

The work has been carefully planned in conjunction with North Yorkshire Council to take place after the Christmas holiday period to minimise disruption caused to customers.

Engineers will be working seven days a week from 8am – 5pm in order to complete the work before the start of the school holidays on Monday 12 February.

Robert Hope, Construction Services Area Manager at Northern Gas Networks said: “We have been working closely with North Yorkshire Council to carefully plan these works and will be doing all we can to minimise any disruption caused.”

Robert continued: “It is intricate work and we’ll be working carefully to ensure that the new sections blend with the existing road surface.  This does take time but we’ll be doing everything that we can to complete the work as soon as possible.”

 In order to carry out works safely and efficiently it will be necessary to put a number of traffic management measures in place.  NGN has been given permission to close Henrietta Street from 25 January until 12 February, however engineers will be aiming to maintain access where possible.

NGN has been door knocking residents and local businesses to make them aware of the work and held a community drop in session at Whitby Fisherman’s Club on 22 December which was attended by local residents and North Yorkshire Council.  The session provided an opportunity for members of the public to ask any questions.  The road closure was discussed at the community forum and it was agreed that NGN would endeavor to provide as much vehicular access as possible during this time.

Robert continued: “We would like to take this opportunity to apologise in advance for any inconvenience this essential work may cause and thank members of the public for their patience and support.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

Due to the widespread flooding across Yorkshire we are working closely with the emergency services to identify all properties impacted by the flooding.

Currently, we have a small number of properties that are without gas and we are continuing to work hard to restore gas to these properties. All affected customers have been provided with alternative heating and cooking facilities.

Our operational teams are available in the affected areas to support our customers in areas of flooding.

If you need any help or assistance during this time, please call 0800 040 7766 Option 4 or email customercare@northerngas.co.uk

Northern Gas Networks (NGN) is working in partnership with the award winning Community Interest Company, YES Energy Solutions to help residents living in fuel poverty connect to gas and slash their fuel bills.

The partnership was established in October, and already plans are underway to implement a range of community gas connection projects.

The main focus of the community schemes is to offer fuel poor householders an affordable fuel switching service using a range of blended funding so that residents can take control of their fuel bills and start saving money effectively. The main target groups will be residents that currently rely on old and inefficient electric storage heaters (one of the most expensive systems) as their primary heating source.

Although these projects are very much in there development stage, several areas have been identified and plans are underway to engage householders throughout 2016. Soon hundreds of vulnerable residents could benefit from subsidised gas connections and central heating installations using a range of grants and funding avenues.

YES Energy Solutions has been managing SGN’s (Southern Gas Networks) Help to Heat programme in Scotland and the South East since 2012. They have built up considerable experience in assisting eligible residents for funded gas connections and sourcing additional support towards new heating systems.

Northern Gas Networks share YES Energy Solutions drive to help alleviate fuel poverty at the source and help whole communities come together and improve their quality of life through a more cost effective fuel.

We will provide further updates as this partnership develops.

For more information about YES Energy Solutions are their work, visit: www.yesenergysolutions.co.uk

Gas supplies have been restored to around 170 properties in Hayton after water made its way into a gas main on Tuesday 22 December.

Engineers worked all day and night to systematically restore supplies and get everyone back on gas.

Matty McBride, customer operations area manager, Northern Gas Networks said, “We’re very aware of the impact that being without gas has on our customers.  The welfare of our customers has been our priority while we worked to restore supplies.

“Our engineers worked around the clock to get everyone back on gas and we’re pleased to confirm that supplies have been restored to all those affected.”

Anyone with any questions or concerns please contact NGN’s Customer Care team on 0800 040 7766.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999

Engineers from Northern Gas Networks (NGN) have restored gas supplies to 69 customers in Hayton, Cumbria and are expecting gas to be reconnected to all properties at which we can gain access.

The incident affecting 166 properties in the village occurred when water from a damaged water main entered the gas mains.

Matty McBride, customer operations area manager, Northern Gas Networks, said, “Our engineers have been working hard to restore gas supplies to all of the properties affected. There are a number of properties where we haven’t yet been able to gain access in order to reconnect them. We have left calling cards for these customers, and will get their gas back on as soon as they get in touch.”

He continued: “We would like to apologise to customers for the inconvenience caused and also to say a huge thank you to everyone in Hayton for their continued patience while we work to restore gas supplies. A temporary incident room has been set up at the Village Hall (CA8 9HR) where residents can drop by and ask any questions.”

Anyone with any questions or concerns is being asked to speak to an engineer on site, drop into the Village Hall or contact NGN’s Customer Care team on 0800 040 7766.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.