Due to scheduled maintenance on the 5th December, you may notice some disruption to the application and payment process on our website. We apologies for any inconvenience. Please see “Other Ways to Apply’ in the Apply Now tab to submit an application. If you wish to make an payment, please refer to page 3 of your quotation for alternative methods of payment. 


Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

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You need to complete all sections in this form. If you need help filling it out, please call 0800 040 7766, option 2.

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  • We’re currently upgrading our online systems and the Gas connections and alterations online applications are unavailable for approximately 3 weeks whilst this work is taking place. You can still apply for work to be carried out by printing our application form PDF and posting it to us at Connections, Northern Gas Networks, 1100 Century Way, Leeds LS15 8TU. To make a payment, pay by BACS transfer to, Barclays Bank PLC, Account No: 70112178, sort code 20-00-00, or make a cheque payable to Northern Gas Networks (not Connections) and send it to Helen Schofield, Finance, Northern Gas Networks, 1100 Century Way, Leeds LS15 8TU. Alternatively, call us on 0800 040 7766 Option 2 and we can take payment by card. We’re sorry for any inconvenience this may cause and thank you for bearing with us during this time.
  • Meter Box

  • On-site excavations

  • Reconnecting your meter

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