Due to scheduled maintenance on the 5th December, you may notice some disruption to the application and payment process on our website. We apologies for any inconvenience. Please see “Other Ways to Apply’ in the Apply Now tab to submit an application. If you wish to make an payment, please refer to page 3 of your quotation for alternative methods of payment. 


Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766


The Depot Days have led to stronger local relationships in Tyne and Wear. As a result, we opened our doors again a few months later to welcome a party of school children to learn more about what we do and to encourage them to consider a career in engineering. We will be opening our doors again in 2017 so if you’re interested get in touch at stakeholder@northerngas.co.uk


In 2016 we opened the doors of our depots to stakeholders and local communities for the first time. This was an opportunity to find out more about what we do how we do it and future plans for the area. We heard directly about how we could work more with our local communities and were amazed by the level of interest from people seeing some of the innovative technology we use.