Due to scheduled maintenance on the 5th December, you may notice some disruption to the application and payment process on our website. We apologies for any inconvenience. Please see “Other Ways to Apply’ in the Apply Now tab to submit an application. If you wish to make an payment, please refer to page 3 of your quotation for alternative methods of payment. 


Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

When we’re out and about in the local community, you tell us that you’d like to know more about what we do, how we do it and our future plans in your area. That’s why we created our depot open days.

Whether you’re interested in learning about our gas mains replacement programme in your area, the innovative technology we use to reduce disruption, our work to raise awareness of fuel poverty and Carbon Monoxide (CO), the things we’re doing to reduce our environmental impact or the support we offer local schools, there will be something for you.