If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

What's happening?

  • Filter by:

Essential upgrade to gas mains at The Cove, Houghton-le-Spring

Read

The north of England’s gas distributer, Northern Gas Networks (NGN), is upgrading the ageing gas distribution network in The Cove, Houghton-le-Spring.

 

The essential project is part of NGN’s ongoing investment in the gas infrastructure in the area and will involve replacing 500m of existing metal gas mains with more durable plastic pipes to ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

 

The two-week project is due to start the week commencing Monday 1 August 2016 and has been carefully planned in conjunction with the local highways authority.

 

In order to carry out the works safely and efficiently there will be two-way traffic lights in place on Beatrice Terrace (A182) which will move down the road as the project progresses towards the A183 roundabout. Several parking bays will be suspended on Beatrice Terrace whilst the works are in progress. The three parking bays are located outside of Westbourne Cottages on Westbourne Drive.

 

NGN’s Customer Care Officers have been door-knocking local homes and businesses to make customers aware of the work and will also be using on-site signage to advise motorists of the scheme.

In order to complete the works as quickly as possible, engineers will be working seven days a week between 8am and 5pm.

Dean Fuller, Site Manager for Northern Gas Networks said: “We have been working closely with the local council to carefully plan these works and doing all we can to minimise any disruption to customers.

 

“We would like to take this opportunity to apologise for any inconvenience caused during these works, and thank our customers for their patience and support in getting these works completed as quickly as possible.”

 

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk.

 

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24 hours a day, 7 days a week.

Show less

£52K upgrade to Featherstone gas distribution network

Read

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £52,000 to upgrade the ageing gas distribution network in Ackworth Road, Featherstone.

 

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing 260m of existing metal gas mains with more durable plastic pipes to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

 

The project, which will begin on Monday 1 August and last approximately three weeks with an estimated completion date of 19 August, has been planned in conjunction with Wakefield Council to ensure all works are completed with as little disruption as possible.

 

Work will begin on Ackworth Road at the junction of Hall Road and finish at the junction of Pontefract Road. In order to complete this as safely and efficiently as possible, traffic management measures will be in place.

 

The existing four-way traffic lights on Pontefract Road will be suspended from 1 August for around two weeks, and four-way temporary lights will be in place to manage traffic flow.

 

There will be no right hand turn for HGVs from Ackworth Road on to Pontefract Road for the duration of the scheme.

 

Temporary pedestrian crossings will be in place on Pontefract Road and it’s likely some local bus services will experience delays.

 

Parking will be suspended on Ackworth Road directly outside the Junction Hotel, however there will be some parking available on the opposite side of the road.

 

Pedestrian access will be maintained at all times and engineers will be working Monday to Friday from 8am to 5pm.

 

Josh Hampshire, Construction Services Area Manager for Northern Gas Networks said: “We have been working closely with Wakefield Council to carefully plan these works during the school holidays in order to minimise any disruption to customers.

 

“We advise all customers travelling through the area to allow extra time for their journeys over the next few weeks while we carry out this essential work. We would like to apologise in advance for any inconvenience caused during the project, and thank our customers for their patience and support in getting these works completed as quickly as possible.”

 

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

ENDS

Show less

£40K upgrade to Wigginton gas distribution network

Read

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £40,000 to upgrade the ageing metal gas distribution network in The Village, Wigginton.

 

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing 174m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

 

The work, which will begin on Monday 1 August and last approximately four weeks, has been planned in conjunction with City of York Council to ensure all works are completed with as little disruption to customers as possible.

 

The project will be completed in three phases. Phase One will begin on Monday 1 August and take place outside number 47 up to the junction outside Wigginton Stores.

 

Phase Two will start on Monday 8 August outside Wiggington Stores to the junction adjacent to Wigginton Stores.

 

Phase Three will begin on Monday 15 August, taking place at the junction before continuing down towards the school. This phase is expected to take around two weeks to complete.

 

In order to complete the work safely and efficiently, traffic management measures will be in place.

 

There will be a road closure at the junction of Westfield Lane and The Village from 1 August for three weeks, and two-way temporary lights in place from 1 August for two weeks.

 

Engineers will be working seven days a week between 8am and 5pm to finish the scheme as quickly as possible and pedestrian access will be maintained at all times.

 

Robert Hope, Construction Services Area Manager Northern Gas Networks said: “We have been working closely with City of York Council to carefully plan these works during the school holidays in order to minimise any disruption to customers.

 

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

 

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

ENDS

About Northern Gas Networks

Northern Gas Networks own all the gas mains in the North East, most of Yorkshire and northern Cumbria transporting gas to 2.7 million homes and businesses.

The network consists of 37,000km of gas mains, enough to stretch from Leeds to Sydney, Australia and back.

Our mains replacement programme will see 3,800km of old metal gas main replaced with modern plastic equivalents by 2021.

For more information please visit our website www.northerngasnetworks.co.uk

www.facebook.com/northerngasnetworks

Follow us @NGNgas

You can contact Northern Gas Network’s press office on: 0113 3227950 during office hours (between 8.30am and 5pm, Monday – Friday, excluding Bank Holidays) or call the out of hours service on 0113 3227978 at any other time.

You can contact the Northern Gas Networks Customer Care team on 0800 040 7766, option 7. The team is available between 8am and 10pm Monday to Friday, and 8am and 5pm on Saturday.

Show less

£135k upgrade to Bradford gas distribution network

Read

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £135,000 to upgrade the ageing gas distribution network in Squire Lane and Duckworth Lane, Bradford.

 

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing around 700m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

 

The project, which begins on Monday 25 July and will last around nine weeks, has been planned in conjunction with Bradford Council to ensure all works are completed with as little disruption as possible.

 

The work will take place in three phases. Phase One will begin on Monday 25 July and last around two weeks, with work completed on Squire Lane and the junction of Duckworth Lane.

 

Phase Two will start on Monday 8 August and last approximately three weeks. During this time, there will be a lane closure introduced on the inside lane heading down Squire Lane, where the work will complete.

 

Phase Three will begin on Monday 29 August and is expected to last around four weeks. There will be two-way temporary traffic lights placed at the bottom of Squire Lane to ensure the smooth flow of traffic while the work is completed.

 

Additional work will also be completed on a small area within the grounds of Bradford Royal Infirmary during this phase, however this will not affect supply to the hospital or impact on hospital traffic.

 

Parking in the bay on Squire Lane will be restricted during this time. Customer Care Officers from NGN have been going door to door to make residents of Duckworth Lane and Squire Lane aware of the work and answer any questions they may have.

 

Pedestrian access will be maintained at all times during the project, with engineers working from Monday to Friday between 8am and 5pm.

 

Ian Cunningham, Construction Services Area Manager for Northern Gas Networks said: “We have been working closely with Bradford Council to carefully plan these works during the school holidays in order to minimise disruption to customers.

 

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

 

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

 

Show less

£160,000 investment to gas distribution network at Station Road, Gosforth

Read

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing around £160,000 to upgrade the ageing gas mains in Station Road, Gosforth.

 

The essential project is part of NGN’s ongoing investment in the gas infrastructure in the area and will involve replacing around 500m of existing metal gas mains with more durable plastic pipes to ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

 

The ten-week project is due to start on Friday 22 July 2016 and the work has been carefully planned in conjunction with Newcastle City Council and will take place during the school holidays to minimise disruption to traffic and the local community.

 

The ageing metal gas main has required several emergency repairs in recent years. NGN has prioritised the pipe for replacement this year to minimise any inconvenience caused by future gas leaks.

 

NGN’s Customer Care Officers have been door-knocking local homes and businesses to make customers aware of the work, while on-site signage will advise motorists of the scheme.

Shops and businesses in the area will remain open as usual.

Nigel Chambers, Customer Operations Area Manager for Northern Gas Networks said: “We have been working closely with the local council to carefully plan these works and will be doing all we can to minimise disruption to customers.

 

“We would like to take this opportunity to apologise for any inconvenience caused during these works, and thank our customers for their patience and support in getting these works completed as quickly as possible.”

 

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk.

 

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24 hours a day, 7 days a week.

Show less

Essential upgrade to gas network in Scotch Street, Carlisle

Read

The north of England’s gas distributer, Northern Gas Networks (NGN), is carrying out essential gas mains replacement works in Scotch Street, Carlisle.

 

The major project is part of NGN’s ongoing investment in the area’s gas infrastructure and will involve replacing over 200m of existing metal gas mains with more durable plastic pipes to ensure the continued, safe and reliable supply of gas to customers for years to come.

 

The five-week project began on Monday 4 July 2016 and has been carefully planned in conjunction with the local highways authority.

 

Works are progressing well and scheduled to finish on Friday 5 August 2016 as planned.

 

NGN’s Customer Care Officers have been door-knocking local homes and businesses weekly to make customers aware of the work and provide regular updates.

 

On the morning of Thursday 21 July, the Customer Care team will be out and about visiting local shops and businesses to inform them on the latest progress.

 

Matty McBride, Construction Services Area Manager, said: “We have been working closely with the local council to carefully plan these works and are doing all we can to minimise any disruption caused.

 

“We would like to take this opportunity to apologise for any inconvenience this essential work may cause and thank members of the public for their patience and understanding.”

 

For further information about the project please visit www.northerngasnetworks.co.uk, contact NGN’s Customer Care team on 0800 040 7766 or email customercare@northerngas.co.uk.

 

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24 hours a day, 7 days a week.

Show less

£70k upgrade to Tingley gas distribution network

Read

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £70,000 to upgrade the ageing gas distribution network at Hesketh Lane, Tingley.

 

The major project is part of NGN’s ongoing development of infrastructure in the area and involves replacing around 1km of existing metal gas mains with more durable plastic pipes to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

 

The scheme, which begins on Monday 25 July and is expected to last around six weeks with an estimated completion date of Friday 2 September, has been planned in conjunction with Leeds City Council to ensure all works are completed with as little disruption as possible.

 

To complete the work safely and efficiently, a road closure will be placed on Hesketh Lane from the junction of Dewsbury Road from Monday 8 August to Monday 22 August.  A signed diversion route will be displayed for all motorists.

 

Pedestrian access will be maintained at all times and engineers will work from Monday to Friday between 8am and 5pm.

 

Russ Oxley, Construction Services Area Manager for Northern Gas Networks said: “We have been working closely with Leeds City Council to carefully plan these works during the school holidays in order to minimise disruption to customers.

 

“We would like to apologise in advance for any inconvenience caused, and thank our customers for their patience and support in getting the project completed as quickly as possible.”

 

For further information about the scheme please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

Show less

£1.5 million upgrade to gas pressure reduction station at Low Thornley

Read

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £1.5 million  to upgrade its pressure reduction station at Low Thornley in Gateshead.

 

The major project is part of NGN’s continuing investment in modernising the network, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

 

The project, which began on Monday 20 June and is expected to be completed by November 2016, has been registered as a Considerate Constructors Scheme site, where it will be will be monitored on the measures put in place to minimise impact on local neighbourhoods, the public and the environment.

 

Work will include a minor pipeline diversion within the existing site, installation of new more efficient technology including boilers and heat exchangers; installation of upgraded electrical and instrumentation equipment as well as safety, security and integrity improvements.

 

Major Projects Supervisor for Northern Gas Networks, Jordan Wright said: “Low Thornley is a site where it’s essential we ensure efficient performance so we can continue to deliver safe and reliable gas supplies to our customers.

 

“The new technology we will be installing minimises energy usage and emissions, and we’ll be working in a way which ensures the gas supply will be totally unaffected during the project.

 

“Our customers are at the heart of our business. All of the work is taking place within the site boundary so we don’t envisage any disruption, however you may see us out and about in the local community, talking to residents and finding ways in which we can help support local groups and charities.”

 

Engineers will be working on site from Monday to Friday between 7am and 6pm.

 

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

Show less

£30k upgrade to Easingwold gas distribution network

Read

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £30K to upgrade the ageing gas distribution network in Long Street, Easingwold.

 

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing 30m of existing metal gas mains with more durable plastic pipes to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

 

The project, which will begin on Monday 18 July and last approximately three weeks, has been planned in conjunction with North Yorkshire Council to ensure all works are completed with as little disruption as possible.

 

In order to complete the works as safely and efficiently as possible, traffic management measures will be in place. Three-way temporary lights will be introduced at the junction of Long Street and York Street near to the road crossing.

 

These will be in place from Monday 18 July for the full duration of the works and will be manually operated during peak times in order to maintain the smooth flow of traffic.

 

Engineers will be working from Monday and Friday between 8am and 5pm and pedestrian access will be maintained at all times.

 

Robert Hope, Construction Services Area Manager for Northern Gas Networks said: “We have been working closely with North Yorkshire Council to carefully plan these works during the school holidays in order to minimise disruption to customers.

 

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting the project completed as safely and quickly as possible.”

 

For further information about the works please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

Show less

£470,000 investment to gas distribution network in Cottingham

Read

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing around £470,000 to upgrade the ageing gas mains in The Dales area of Cottingham.

The essential project is part of NGN’s ongoing investment in the gas infrastructure in the area and will involve replacing 7km of existing metal gas mains with more durable plastic pipes to ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

The sixteen-week project will start the week beginning Monday 18 July and is due to be finished in mid-November.

The work has been carefully planned in conjunction with East Riding of Yorkshire Council and will take place during the school holidays to minimise disruption to the local community.  Shops and businesses in the area will remain open as usual.

NGN’s Customer Care Officers have been door-knocking local homes and businesses to make customers aware of the work, while on-site signage will advise motorists of the scheme.

Engineers will be working from Monday to Friday between 8am to 5pm.

Bob Hope, Customer Operations Area Manager for Northern Gas Networks said: “We have been working closely with the local council to carefully plan these works and will be doing all we can to minimise disruption to customers.

“We would like to take this opportunity to apologise for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly and safely as possible.”

NGN held a customer forum at the Adult Resource Centre on Eppleworth Road on Tuesday 12 July, where Customer Care officers were able to answer customers’ questions and provide more information about the project.

For further information about the works please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk.

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24 hours a day, 7 days a week.

Show less