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People, pipes, passion.

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As a business in the heart of the region, our responsibility goes much further than simply delivering a good service, it’s about being a positive influence on the communities that we live and work in and delivering long term prosperity throughout the North. That includes environmental leadership to tackle climate change, supporting the most vulnerable customers in our communities and providing enduring social and economic value to the people that we serve.

Many different people have an interest in our plan, so we’ve written it with everybody in mind. Read our customer business plan for 2021 – 2026, our one page summary document and our longer stakeholder summary.

Read our complete business plan submitted to Ofgem

Download our complete plan