If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Our incentive schemes

We know the value that listening to and working with our stakeholders and communities can bring.

We’ve worked hard over the last five years and we’re delighted that the independent panel who assess our progress recognised this, awarding us first place for our work to tackle environmental, social and carbon monoxide safety throughout our region and beyond – our highest ever score.

We also scored 6.15 out of 10 for our work with stakeholders to deliver shared goals, securing us second place against the other gas distribution networks.

Over the next year we’ll be continuing to improve by learning from the value that our relationships with our stakeholders can bring.

Find out more