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4.45pm, 22 February: Loss of gas supply, Brandy Carr Road area, Wakefield

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Engineers from Northern Gas Networks (NGN), the North of England’s gas distributor, have today continued work to restore normal gas supplies in the Brandy Carr Road and Batley Road area of Wakefield.

200 properties are currently without gas following damage to a gas main on Thursday evening.

If you have been affected and your gas supply hasn’t yet been turned off at the meter, please contact NGN’s Customer Care team on 0800 040 7766, option 3 and we will arrange for an engineer to come straight out.

NGN has set up a community drop in centre at Kirkhamgate Village Hall, Brandy Carr Road, Wakefield, WF2 0RS where the team is on hand to provide information and advice.  Heaters, hotplates and vouchers for hot food and drinks are also available for customers that need them.

Russ Kay, Business Operations Lead for Northern Gas Networks, said: “I’d like to thank our customers for their continued patience while we work to restore gas supplies to customers in the Brandy Carr Road area of Wakefield.

“Work is progressing well and we now need to access the remaining few properties to safety turn off gas supplies at the meter, before we can start work to reconnect the gas to the main.  If our engineers have not yet turned your property at the meter, please contact our Customer Care team on 0800 040 7766, option 3.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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2.30pm, 22 February: Loss of supply Brandy Carr Road area, Wakefield

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Engineers from Northern Gas Networks (NGN), the North of England’s gas distributor, are continuing to work to restore normal gas supplies in the Brandy Carr Road and Bately Road area of Wakefield.

200 properties are currently without gas following damage to a gas main. 

NGN has set up a community drop in centre at Kirkhamgate Village Hall, Brandy Carr Road, Wakefield, WF2 0RS where the team is on hand to provide information and advice.  Heaters, hotplates and free vouchers for hot food and drink are also available for customers while they are without gas.

Russ Kay, Business Operations Lead for Northern Gas Networks, said: “I’d like to thank our customers for their continued patience while we work to restore gas supplies to customers in the Brandy Carr Road area of Wakefield.

“Work is progressing well and we now need to access the remaining few properties to safety turn off gas supplies at the meter, before we can start work to reconnect the gas to the main.  If our engineers have not yet turned your property at the meter, please contact our Customer Care team on 0800 040 7766, option 3.

 Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Update: Essential upgrade to Hull’s gas distribution network

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The North of England’s gas distributer, Northern Gas Networks (NGN), is investing £720K to upgrade to the gas distribution network in St Marks Street area of Hull to ensure the continued safe and reliable supply of gas to customers in the area for many winters to come.

Work is progressing well and in order to complete the next part of the project safety and efficiently it is necessary to put in place temporary traffic management from Monday 25 February.  This involves closing alternate lanes on a small section of Holderness Road, near the Junction with Wilton Street, for eight weeks.

During this time there will be no access into Wilton Street and Williamson Street from Holderness Road and a full diversion route will be in place for road users.

The work has been planned in conjunction with Hull City Council in order to keep disruption to a minimum.

Site Manager for the project, Gerry Hart said: “We would like to thank all our customers for their patience whilst we complete these essential works.  We know that no one likes roadworks and we are very sorry for the inconvenience caused while we carry out this planned upgrade to the gas pipes.”

Shops and businesses continue to remain open as usual.

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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9am, 22 February: Loss of supply Brandy Carr Road area, Wakefield

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Engineers from Northern Gas Networks (NGN), the North of England’s gas distributor, have been working hard overnight to restore normal gas supplies in the Brandy Carr Road and Bately Road area of Wakefield.

200 properties are currently without gas following damage to a gas main. 

Engineers are visiting homes in the area throughout the morning to safely turn off the gas supply at the meter so that work can take place to get customers safely back on gas.

If you have been affected and your gas supply hasn’t yet been turned off at the meter, please contact NGN’s Customer Care team on 0800 040 7766, option 3 and we will arrange for an engineer to come straight out.

NGN has set up a community drop in centre at Kirkhamgate Village Hall, Brandy Carr Road, Wakefield, WF2 0RS where the team is on hand to provide information and advice.  Heaters and hotplates are also available for those that need them.

Russ Kay, Business Operations Lead for  Northern Gas Networks, said: “I’d like to thank our customers for allowing us access to their properties last night and for bearing with us while we work to return the gas supply to normal as safely and quickly as possible.

“Our Customer Care Officers will be talking to residents today and if any of our customers need extra support, such as heaters or hotplates, they can ask for assistance or call our Customer Care team on 0800 040 7766, option 3. Our Customer Care team can also be reached by emailing customercare@northerngas.co.uk.”

 Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Essential upgrade to gas distribution network on Normanby Road, Middlesbrough

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The North of England’s gas distributor, Northern Gas Networks (NGN), will be investing £75, 000 to upgrade the gas distribution network at Normanby Road, Middlesbrough.

The project is part of NGN’s ongoing investment in the gas infrastructure in the area to ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

The project has been carefully planned in conjunction with Redcar and Cleveland Borough Council to minimise any disruption caused.

Work will begin on Monday 25th February 2019 and is scheduled to last for approximately 9 weeks.  For the works to be carried out safely and efficiently, the first part of the frame work will be open cut, where it will be necessary to implement a single lane closure on Normanby Road just before the Trunk Road junction for approximately four weeks.  The open cut will require us to open cut for new mains and renew services into the customers properties.

It’s expected these works will extend journey times, so motorists are advised to leave extra time for travel whilst the temporary traffic signals are in place.

NGN’s Customer Care Officers have been door-knocking residents and businesses to make customers aware of the work, while on-site signage will advise motorists of the work taking place. Regular updates will also be available on NGN’s website northerngasnetworks.co.uk, Twitter @NGNgas and Facebook @northerngasnetworks.

Shops and businesses in the area will remain open as usual throughout the project.

Steven Storey, Site Manager for Northern Gas Networks said: “We have been working closely with Redcar and Cleveland Borough Council to carefully plan these works and will be doing all we can to minimise disruption to customers.

“We’d like to apologise for any inconvenience customers may encounter and thank everyone for their support as we work to complete this project as safely and quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

 

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Northern Gas Networks supports NEA’s Nation’s Biggest Housewarming

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The North of England’s gas distributor, Northern Gas Networks (NGN), is teaming up with charity, National Energy Action (NEA), to support its fuel poverty campaign – The Nation’s Biggest Housewarming, on Friday 15 February.

The event, which coincides with Fuel Poverty Awareness Day, aims to highlight the pressing issue of fuel poverty and the importance of ensuring that people in vulnerable circumstances have access to a warm, dry, safe home.

Last year, NGN was proud to deliver an extremely diverse package of support.

The company exceeded its targets for providing free gas connections to some of its poorest customers– completing 2,099 free gas connections in 2017/18 and taking the total number of free connections delivered to over 10,000.

Recognising that a free gas connection alone isn’t the answer, in addition, NGN provided a range of support for customers in vulnerable circumstances, such as free home energy audits, energy efficiency advice, a funding scheme for grass roots organisations to improve quality of life and specialist training for colleagues to make a difference.

One of NGN’s latest initiatives is seeing the company work with fellow energy distribution network, Northern Powergrid, on a project known as Comfortable Living. The initiative is delivering a combination of prevention, support, advice, information and signposting focused on reducing rates of fuel poverty and promoting health and wellbeing.

The Making Every Contact Count (MECC) project – initially a trial in Bradford and North Tyne –  sees hundreds of NGN’s emergency response engineers, who are trained to respond to gas emergencies, identify customers living in vulnerable circumstances on the doorstep, and refer them on to agencies who can provide support around energy efficiency, debt advice and fire & rescue home visits.

Meanwhile, NGN’s longstanding partnership with Community Action Northumberland has seen 20 Warm Hubs established across rural Northumberland.  The hubs are places where vulnerable residents can go to socialise, get warm, have a hot meal and access help and support.  Building on the success of the rural hubs, NGN has launched its first urban Warm Hub in Newcastle. The company’s investment means that the hubs are now sustainable and can be run autonomously by more than 200 committed volunteers.

Tom Bell, Head of Social Strategy, for Northern Gas Networks said. “The region we cover contains some of the most economically challenged communities in the UK, from remote parts of rural Northumberland to deprived areas of Bradford.”

“As a company that’s embedded in these neighbourhoods, we feel it’s our duty to support communities and individuals facing difficulties, such as fuel poverty and associated forms of vulnerability.”

To find out more about NGN’s work in the community, or to get involved in the work they do and have your say, visit together.northerngasnetworks.co.uk

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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Update – essential upgrade to gas distribution network at Corby Hill crossroads

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The North of England’s gas distributer, Northern Gas Networks (NGN), is carrying out essential works to upgrade the gas distribution network at Corby Hill crossroads, Cumbria.

The £400,000 project is part of NGN’s ongoing investment in the gas infrastructure in the area and involves replacing more than 4km of existing metal gas pipes with more durable plastic ones.  This will ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

The scheme, which began in July 2018 and is due to finish on Friday 15 March, has been carefully planned in conjunction with Cumbria County Council and Road Link.

In order for the next phase of the scheme to be carried out safely and efficiently, it will be necessary to implement some temporary traffic management measures.

From Monday 4 March until Friday 15 March there will be a road closure on the junction of Corby Hill crossroads to Heads Nook. A signed diversion route will be in place for motorists. Temporary lights will also be placed on the A69 and manned during peak hours.

It’s expected these works will cause some delays to journey times, so motorists and commuters are advised to leave extra time for travel whilst the temporary traffic signals and road closures are in place.

NGN’s Customer Care Officers have been door-knocking residents and businesses to make customers aware of the project’s latest phase, while on-site signage will advise motorists of the work taking place.

Regular updates will also be available on NGN’s website northerngasnetworks.co.uk, Twitter @NGNgas and Facebook @northerngasnetworks.

Shops and businesses in the area will remain open as usual throughout the project.

Jamie Wright, Site Manager for Northern Gas Networks said: “We have been working closely with Cumbria County Council and Road Link to carefully plan these works and will be doing all we can to minimise disruption to customers.

“We’d like to apologise for any inconvenience customers may encounter and thank everyone for their support as we work to complete this project as safely and quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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NGN joins North East utilities to launch sector-wide inclusion commitment

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Northern Gas Networks, Northumbrian Water and Northern Powergrid  joined 29 other energy and utilities employers this week to launch a long-term commitment to attract more diverse and inclusive talent into their industry, reflecting the communities they serve.

The Energy & Utilities Skills Partnership, led by 28 of the country’s leading sector employers, recognised in its Workforce Renewal Skills Strategy: 2020 that its current workforce fails to fully represent the 65 million people it serves every day. It has been joined by an additional four organisations in making today’s pledge.

83% of the sector’s workforce are male, compared to 47% for all sectors nationally. Women, people with disabilities, the BAME community and under 24s have traditionally been under-represented in the energy and utilities sector, compared to national averages.

The three companies, along with Yorkshire Water, which is also a signatory of the pledge, are part of Infrastructure North, which collectively serves more than 8 million people – around 13% of the UK population.

Left to right: Bryony Slatter, Diversity & Inclusion Lead at Northern Gas Networks, Becky Robson, Northern Powergrid’s Head of People, and Alison Corner, Employee Engagement Manager at Northumbrian Water.

Bryony Slatter, Diversity & Inclusion Lead at Northern Gas Networks, said: “To meet the challenges of the UK’s future energy mix, it’s essential we build a diverse and inclusive workforce that represents the communities we’re working within.

“At Northern Gas Networks we’re fully committed to ensuring colleagues meet their potential irrespective of age, gender, disability, sexuality or background.

“We’re also continuing to work with schools across our network to encourage greater uptake of STEM subjects, and more women and colleagues from different backgrounds into our business. We’re speaking to our education stakeholders to understand how we can do this even better.”

Alison Corner, Employee Engagement Manager at Northumbrian Water, said: “We are passionate about attracting, supporting and retaining a diverse workforce. Being truly inclusive and representative of our communities is essential if we are to achieve the ambitious goals we have set ourselves for the future, in areas including customer experience, affordability and innovation. This is an important commitment working with others in the sector to really drive change and we look forward to continuing to see improvements in the diversity of the water industry and beyond.”

Becky Robson, Northern Powergrid’s Head of People, said: “Welcoming people from different backgrounds with different ideas, views and approaches is key as it enriches our business and helps us create a workforce that better reflects the communities we serve across our region.

“We’re proud to be part of this industry-wide commitment which complements our work to promote the diverse careers in the energy industry. Through our partnerships, we’re focused on showcasing, to people who may not have considered being part of our sector, the wide range of opportunities available. We want them to see how they can be part of an industry that is innovating in smart technologies, delivering more for customers and offering attractive career prospect.”

To tackle this challenge, and to build a resilient workforce for the future, the 32 leading employers have committed themselves to drive change and work collaboratively to attract, recruit and retain a more diverse talent to the sector. Employing around 566,000 people across the UK, the sector will need over 221,000 new recruits to fill its expected skills gap by 2027.

The commitment will challenge the sector to act and think differently and aims to inspire and connect with underrepresented groups, attracting new talent and ideas into the energy and utilities industry. It is underpinned by five principles* that commit to working collaboratively and sharing best practice, whilst creating an inclusive culture that enables us to attract, recruit and develop our people in a way where progress can be measured and transparent.

Proactively working with and attracting under-represented talent will be crucial to ensuring a resilient, future-proofed workforce that is a vital part of improving UK productivity and growth. Government will invest more than £425 billion in over 600 major projects across the UK (to 2020/21 and beyond). Nearly half the projects in this pipeline are assigned to electricity, gas, water & sewerage, and waste, making the energy and utilities sector the largest single contributor to government’s UK infrastructure strategy.

 

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Additional quotes

Nick Ellins, Chief Executive, Energy & Utility Skills Group said: “Through the inaugural skills strategy, led by the Energy & Utilities Skills Partnership, the UK’s utilities and their contractors have set out their ambition to enhance the diversity of their workforces and be ever more inclusive. This new commitment is a framework. It starts the collective action to help the sector workforce better mirror the communities it serves and secure the unquestionable benefits that result from having vibrant, truly inclusive and diverse teams.”

Basil Scarsella, Chair of the Energy & Utilities Skills Partnership Council said: “The Inclusion Commitment is an opportunity for all of us in the Energy & Utilities Skills Partnership to develop workforces that reflect the communities we all serve and tackle the challenge of increasing diversity head on. We are very keen to share best practice and drive change through proactive, transparent measures.”

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Essential upgrade to Driffield’s gas distribution network nears completion

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On Saturday 16 February, the north of England’s gas distributer, Northern Gas Networks (NGN), will begin the final phase of a major £434K scheme to upgrade the gas distribution network in the Driffield area of Hull.

The essential work, which has been carried out in phases, is part of NGN’s ongoing development of infrastructure in the area and has involved replacing a total of 7km of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers for years to come.

To ensure the safety of our engineers and members of the public while we complete this final phase of work, it will be necessary to put in place a road closure at the junction of Victoria Road and Mill Street from Saturday 16 February until work is complete on Sunday 24 February.

Between these dates there will be no access in or out of Victoria Road via Mill Street.

A signed diversion will be in place for motorists.

Gerry Hart, Site Manager for Northern Gas Networks, said: “We have been working closely with East Riding of Yorkshire Highways to carefully plan these works.

“The dates of the road closure coincide with school holidays, to help keep disruption to a minimum.

“We’d like to apologise for any inconvenience caused and thank our customers in the area for their continued patience as we work to complete the final phase of this project as safely and quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

 

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NGN begins work to decommission Hendon gas holders

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Northern Gas Networks (NGN), the gas distributer for the North of England, will begin work to decommission its gas holders at Hendon, Sunderland, on Monday 25 February. The project is scheduled for completion on Friday 15 March.

The work involves the safe removal of any remaining gas from the holders, a silent process which will not impact the local community.

For around 100 years gas holders were a vital part of the local gas supply system, responsible for supplying gas to thousands of people across the country.

In more recent years, they were used to bolster the network’s gas supplies during colder weather, and at peak times in the early evenings.

However, advances in technology and the enhanced capability of the modern-day gas network, mean that gas holders are no longer in use.

NGN is undertaking a programme to remove gas from all 47 of its holders. The site at Hendon currently contains the last three live gas holders and this project will mark the completion of the de-commissioning work.

The Hendon gas holders, particularly the framework of Holders No.3 & No. 4 have, become local landmarks over the years.

To commemorate the giant structures, and capture their history for future generations, NGN is encouraging residents and former colleagues to share their memories and photographs of the gas holders and the local area around Commercial Road, in Sunderland.

You can email them to gasholdermemories@northerngas.co.uk, or send via our social media channels, Facebook/northerngasnetworks and @NGNgas.

To learn more about the project, contact the NGN Customer Care team on 0800 040 7766.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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