The North of England’s gas distributer, Northern Gas Networks (NGN), is investing over £210,000 to upgrade ageing gas mains in Norton Road, Stockton-on-Tees.

This essential project is part of NGN’s ongoing investment in the area’s gas infrastructure and will involve replacing 500m of existing metal gas mains with more durable plastic pipes to ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

The 15-week project, which is due to start today, Wednesday 4 January 2017, has been carefully planned in conjunction with Stockton-on-Tees Borough Council.

In order to carry out the work safely and efficiently, temporary traffic management measures will be in place throughout the scheme. During Phase One, works will begin on Frederick Street, at the point where it becomes Thompson Street, with a road closure introduced for around six weeks.  A signed diversion will be in place for motorists for Alberto Street via the car park on Thompson Street.

Phase Two will be carried out into Allison Street heading into Norton Road towards the town centre and will take around three weeks to complete. During this time there will be a road closure at the bottom of Thompson Street, and lane closures on both sides of Allison Street.

Further lane closures will be in place on Norton Road heading into town and Major Street, with two bus stops temporarily suspended.

The third and final phase will be carried out on Norton Road.  During this time there will be a bus lane closure and diversion route in place for bus services, with bus stops temporarily suspended and relocated.

It is likely these works will result in delayed travel times so motorists and pedestrians are advised to allow extra time for journeys during the scheme.

Shops and businesses in the area will remain open as usual throughout the project.

NGN’s Customer Care Officers have been door-knocking local homes and businesses to make customers aware of the project, while on-site signage will advise motorists of the work taking place.

Stuart Armin, Construction Services Area Manager for Northern Gas Networks said: “We have been working closely with the local council to carefully plan these works and will be doing all we can to minimise disruption to customers.

“We’d like to apologise for any inconvenience customers may encounter, and thank them for their support as we work to complete this project as safely and quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk.

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24 hours a day, 7 days a week.

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £60,000 to upgrade the ageing metal gas distribution network in High Bond End, Knaresborough.

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing 560m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which will begin on Monday 30 January and last around five weeks, has been planned in conjunction with North Yorkshire County Council to ensure all works are completed with as little disruption as possible.

To be able to complete the works safely and efficiently, several traffic management measures will be introduced.

Two-way temporary traffic lights will be in place on High Bond End at the junction of Coverdale Road from Monday 30 January for around three weeks. These lights will move along High Bond End in 100m sections until all works are complete.  There will then be a full road closure introduced on High Bond End from Saturday 18 February for one week.

Pedestrian access will be maintained at all times and engineers will be working from Monday to Sunday between 8am and 5pm.

Robert Hope, Construction Services Area Manager at Northern Gas Networks said: “We have been working closely with North Yorkshire County Council to carefully plan these works in order to minimise disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £36,000 to upgrade the ageing metal gas distribution network in and around East Parade, Keighley.

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing 6m of existing metal gas mains with more durable plastic pipes to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which will begin on Tuesday 27 December and last around four days, has been planned in conjunction with Bradford Council to ensure all works are completed with as little disruption as possible.

In order to complete the works safely and efficiently, it will be necessary to place a road closure between East Parade and Coney Lane which will prevent traffic heading towards Cavendish Street.  This will be in place throughout the project and a signed diversion route will be clearly displayed for motorists.

Pedestrian access will be maintained at all times, with engineers working from 8am to 5pm including New Year’s Eve.

Ian Cunningham, Construction Services Area Manager Northern Gas Networks said: “We have been working closely with Bradford Council to carefully plan these works during the school holidays in order to minimise disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £26,000 to upgrade the ageing metal gas distribution network in Town Street and New Street Farsley.

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing nearly 140m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which will begin on Wednesday 4 January and last approximately three weeks, has been planned in conjunction with Leeds City Council to ensure all works are completed with as little disruption as possible.

To carry out these essential works safely and efficiently, it will be necessary to introduce a road closure directly outside the Sunny Bank entrance to the Old Mill Buildings. This road closure will be approximately 30m in length and will prevent access up or down Town Street from The Boheme to number 90 Town Street.

This closure will be in place from Wednesday 4 January for around one week, with a clearly signed diversion route displayed for motorists.

In addition, there will also be two-way temporary traffic lights on New Street for around two weeks.

Pedestrian access will be maintained at all times and engineers will be working Monday to Friday between 8am and 5pm.

Russ Oxley, Construction Services Area Manager at Northern Gas Networks said: “We have been working closely with Leeds City Council to carefully plan these works in order to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £150,000 to upgrade the ageing metal gas distribution network in and around Headingley Lane, Leeds.

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing 1.6km of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which will start on Monday 9 January on Headingley Lane will take approximately 10 weeks to complete.  The project has been planned in conjunction with Leeds City Council to ensure all works are completed with as little disruption as possible and will take place in the following phases:

Phase One will take place from Monday 9 January on Headingley Lane from the Richmond Road junction to the junction of Spring Bank Crescent lasting around one week.

Phase Two will see works continue on Spring Bank Crescent from Monday 16 January for one week. This phase will temporarily affect the gas supply of customers living at properties with odd numbers.

Phase Three will begin on 23 January, taking place on Headingley Lane from the junction of Spring Bank Crescent to the Spring Road junction.

Phase Four will start on 30 January with work progressing on Headingley Lane, from the junction of Spring Road to St Michael’s Road.

Phase Five will see work take place on Spring Bank Crescent once again from 6 February, this time temporarily affecting the gas supply of customers living at properties with even numbers.

Phase Six begins on 13 February on Headingley Lane, from the Original Oak Inn to St Columba’s Church. During this time, it will be necessary to introduce two-way temporary traffic lights outside the Skyrack public house for one week.

Phase Seven starts on 20 February, from St Columba’s Church to Hinsley Hall Road.

Phase Eight and Nine will take place from February 27 at The Poplars and the private road leading to Hinsley Hall.

Phase Ten will last one week, taking place on the private road leading to Hinsley Hall

In order to complete the project as quickly as possible, engineers will be working Monday to Friday between 8am and 4pm with pedestrian access maintained at all times.

It may be necessary to temporarily suspend some bus stops located inside the works however all bus companies have been notified and if this is necessary, temporary stops will be introduced close to the existing stops.

Russ Oxley, Construction Services Area Manager Northern Gas Networks said: “We have been working closely with Leeds City Council to carefully plan these works in order to minimise any disruption caused.

“We would like to apologise in advance for any inconvenience caused during these works, and thank all our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £150,000 to upgrade the ageing metal gas distribution network in Westgate, Church Street and Bank Street, Wetherby.

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing 600m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which will begin on Monday 9 January and last around nine weeks, has been planned in conjunction with Leeds City Council to ensure all works are completed with as little disruption as possible.

The work will be carried out in the following phases.

Phase One will begin on Westgate on Monday 9 January and last around four weeks.

During this phase, three-way temporary traffic lights will be placed on Westgate between Spofforth Hill and Crossley Street from Monday 9 January for around one week, manually operated between 6.30am and 7pm.

Bus stops located within the lights will be temporarily suspended and moved towards the Spofforth Hill roundabout.

From Monday 16 January, a one-way road closure will be introduced on Westgate affecting inbound traffic travelling from Harrogate. For traffic travelling from Wetherby town centre, access to Crossley Street via Caxton Street will still be available or alternatively traffic can continue onto and around Spofforth Hill roundabout.

For traffic travelling towards Wetherby from Harrogate and Linton, an alternative diversion route will be in place via Crossley Street, St James Street, North Street, High Street and Market Place.

There will be no right-hand turn at the junction of Crossley Street and Westgate for traffic travelling towards Harrogate from Wetherby, however access to Crossley Street is available via Caxton Street or by continuing around Spofforth Hill Roundabout.

This road closure will be in place for around 10 days.

From Monday 23 January, two-way temporary traffic lights will be placed on Westgate between the junctions of Caxton Street and Bank Street.  These lights are expected to be in place for two weeks as work progresses in 100m sections until complete, manually controlled between 6.30am and 7pm.

Phase Two will begin on Monday 6 February and last around three weeks.  Throughout this time there will be a full road closure on Bank Street between 8am and 4pm. NGN’s Customer Care officers will be liaising closely with local businesses for delivery arrangements and are making arrangements for access to the church.

Phase Three will begin on Monday 27 February and last around two weeks.  During this final phase there will be a road closure in place on The Shambles from Monday 27 February for one week. NGN will discuss access for deliveries with affected businesses in advance of the road closure.

There will also be a full road closure on Cross Street for one week from Monday 6 March, however access can be obtained via High Street and Market Place.

It’s expected that there will be some delays to bus services during the project, however all bus companies have been notified of the phases of works and will be kept informed throughout the project

Pedestrian access will be maintained at all times and NGN engineers will be working from Monday to Sunday between 8am and 6pm.

Russ Oxley, Construction Services Area Manager at Northern Gas Networks said: “We have been working closely with Leeds City Council to carefully plan the majority of these works in order to minimise any disruption to customers.

 “We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

The North of England’s gas distributer, Northern Gas Networks (NGN), is investing £80,000 to upgrade the ageing metal gas distribution network in Station Bridge, Station Parade and Albert Street, Harrogate

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing 300m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which will begin on Monday 16 January and is expected to last around seven weeks, will be carried out in two phases. These have been planned in conjunction with North Yorkshire County Council to ensure all works are completed with as little disruption as possible.

Phase One will begin on Station Parade at the junction of Albert Street and continue down Albert Street to the junction of Princes Street for around two weeks. During this phase, there will be a full road closure on Station Bridge and a lane closure on Station Parade on the inside lane heading out towards the A59.

Phase Two will begin on Monday 30 January on Albert Street from the junction of Princes Street to the junction of Prospect Place. There will be a full road closure on this section of Albert Street and a lane closure on the inbound Lane of West Park for the remaining five weeks of the project.

Diversion routes will be clearly signed and displayed for motorists and pedestrian access will be maintained at all times.

It’s expected there may be some delays to bus services and extended traffic travel times due to the traffic management in place.

Engineers will be working Monday to Sunday between 8am and 5.30pm, and occasional additional hours when required. Spoil removal from site will take place outside of the main working hours in order to maintain a smooth flow of traffic on Albert Street.

Robert Hope, Construction Services Area Manager at Northern Gas Networks said: “We have been working closely with North Yorkshire County Council to carefully plan these works in order to minimise disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

Happy holidays from the Connections team!

Our Connection’s team is taking a much needed rest and will be working reduced hours during the holiday. If you need to get in touch with someone urgently and we’re not around, please call the Customer Care team on 0800 040 7766 or email customercare@northerngas.co.uk. We’ll be back to normal from 3rd January.

Connections Team Christmas opening hours

23rd December 08:00 – 12:00
24th , 25th, 26th, 27th, 31st December and 1st, 2nd January – Closed
28th December – 08:00 – 16:30
29th December – 08:00 – 16:30
30th December – 08:00 – 12:00

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £205,000 to upgrade the ageing metal gas distribution network in and around Hungate, Pickering.

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing nearly 700m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project, which will begin on Monday 23 January and last approximately 12 weeks with an estimated completion date of 14 April, has been planned in conjunction with North  Yorkshire County Council Highways to ensure all works are completed with as little disruption to customers as possible.

Work will be carried out in two phases.

Phase One will begin on Hungate on Monday 23 January and last around five weeks.

During this phase there will be a lane closure introduced directly on Hungate from Monday 23 January for five weeks.  This closure will allow motorists to travel towards Southgate from Hungate but access in the opposite direction will not be available.

Traffic travelling from Southgate will be diverted via The Ropery, Market Place, Birdgate and Smiddy Hill back to the roundabout at Eastgate.

There will be a separate diversion route in place for HGVs which will lead to the A64 and back round.

Phase Two will begin on Monday 27 February and last around seven weeks. During this phase there will be four-way temporary traffic lights in place from the junction of Hungate and Southgate for around two weeks.

These will then be replaced by two-way rolling lights on Vivis Lane from Monday 13 March for three weeks, with the final section of works carried out under a road closure on Vivis Lane from the junction of Goslipgate to Fishers Garth from 3 April for two weeks.

Due to the traffic management, the existing market will be moved from Market Place into The Ropery Car Park for five weeks as of Monday 23 January while works take place on Hungate.

Pedestrian access will be maintained at all times and engineers will work from Monday to Friday between 8am and 4pm.

A customer drop-in clinic will take place at The Ropery car park every Monday from 10am, where the NGN team will be able to speak to customers about the project and answer questions.

NGN will be holding a public meeting for customers on Wednesday 4 January 2017 at the Memorial Hall, Potter Lane Pickering YO18 8AA. Our Customer Care team will be on hand to discuss the works in more depth, answer questions and provide further information.

Robert Hope, Construction Services Area Manager Northern Gas Networks said: “We have been working closely with North Yorkshire County Council to carefully plan these works in order to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing around £115,000 to upgrade the ageing gas mains in Stockton Road, Hartlepool.

This essential project is part of NGN’s ongoing investment in the gas infrastructure in the area and will involve replacing 360m of existing metal gas mains with more durable plastic pipes to ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

The 10-week project, which is due to start on Monday 16 January 2017, has been carefully planned in conjunction with Hartlepool Borough Council.

In order to carry out the works safely and efficiently, temporary traffic management measures will be in place throughout the project.

Three-way traffic lights will be introduced on Oxford Road/ Oxford Street, Cornwall Street and Westbourne Road leading on to the B1277 Stockton Road. Works will progress north towards Stockton Road roundabout.

During this time, parking outside on the B1277 Stockton Road and some bus stops will be temporarily suspended, however access for residents and pedestrians will be maintained at all times.

The final phase of works will be undertaken at the roundabout where there will be three-way traffic lights in place on the approach, and on Stockton Road towards Burn Road. It’s likely the signals may result in extended travel times into Hartlepool town centre, so motorists are advised to allow extra time for journeys.

Shops and businesses in the area will remain open as usual throughout the project.

NGN’s Customer Care Officers have been door-knocking local homes and businesses to make customers aware of the project, while on-site signage will advise motorists of the work taking place.

Stuart Armin, Construction Services Area Manager for Northern Gas Networks said: “We have been working closely with the local council to carefully plan these works and will be doing all we can to minimise disruption to customers.

“We’d like to apologise for any inconvenience customers may encounter, and thank them for their support as we work to complete this project as safely and quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk.

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24 hours a day, 7 days a week.