If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

What's happening?

  • Filter by:

Vital upgrade to gas mains in Harehills, Leeds

Read

Northern Gas Networks is investing £75,000 to upgrade the ageing gas mains in Harehills, Leeds, to ensure the continued safe and reliable supply of gas to our customers for years to come.

The major project which will take place on Roundhay Road, from the junction with Spencer Place to Bankside Street, including an open cut road crossing opposite Gathorne Terrace, will involve replacing 330m of existing metal gas mains with more durable plastic pipes.

The six week project will commence on Monday 14 July and will be carried out in five phases to minimise disruption. In order to complete the work as quickly as possible engineers will be working seven days a week. The project is scheduled for completion by the end of August.

Northern Gas Networks engineers have been carrying out preliminary work this week (w/c 8 July) to make preparations ahead of the work starting.

To ensure the work can be carried out safely and efficiently, traffic management, a road diversion and temporary bus stops will be in place on Roundhay Road at various times throughout the duration of the project.

All on street parking will be suspended throughout the project and alternative walkways will be provided for pedestrians to pass safely where required.  All businesses will remain open as usual.

Extra care will be taken to remove the Yorkshire stone flags using specialist equipment.

Chris Nevison, Customer Operations Area Manager, Northern Gas Networks said; “The work has been carefully planned in conjunction with Leeds City Council with a large part of the project being carried out during the school summer holidays to minimise the level of disruption caused to members of the public, in particular commuters, residents and businesses.

“We’ll be keeping customers informed throughout and asking members of the public to speak to us if they have any questions about the work.  We know that no one likes roadworks and we would like to thank everyone for their patience and understanding while we complete the work.”

Planned schedule of works:

Phase 1 (From 14th July for around 7 days)

Working on Gipton Avenue, Gathorne Terrace and Roundhay Road.  Inbound lane closure on Roundhay Road (8.00 – 15.30 daily).

Phase 2 (From 21st July for around 10 days)

Work taking place on Gathorne Terrace and Roundhay Road. Traffic management in place on Roundhay Road with diversion for inbound traffic via Gledhow Road and Bayswater Road.  Gathorne Terrace closed and access to Archway Community Centre via Spencer Avenue and Gipton Avenue.

Phase 3 (From 28th July for around 2 weeks)

Work taking place on Roseville Road, Roundhay Road and Gledhow Lane.  Gledhow Lane junction with Roundhay Road closed.  Closure to part of Bayswater Row but access maintained via Bayswater Road.

Phase 4 (From 11th August for around 2 weeks)

Work taking place on Gathorne Terrace, Roundhay Road and Bankside Terrace. Bus lane closed to traffic and reopened as pedestrian walkway except for peak evening periods 15:30 to 19:00hrs (daily). Gathorne Terrace closed with access to Archway Community Centre via Spencer Avenue.

Phase 5 (From 25th August for around 2 weeks)

Work taking place on Spencer Place and Roundhay Road. Junction of Bayswater Road and Roundhay Road closed, single lane open to traffic on Roundhay Road and temporary traffic lights in place. Access to Spencer Road maintained but no access to Roundhay Road from Spencer Place.

Show less

Upgrade to Benton’s ageing gas mains

Read

Northern Gas Networks will be investing £120,000 to replace approximately 500 metres of ageing metal gas mains in Front Street, Benton with new durable plastic pipes to ensure the continued, safe and reliable supply of gas to residents in the area for years to come.

The essential work will commence in Front Street on Monday 21 July, and work will be carried out in phases over approximately ten weeks.

In order to carry out this work safely and efficiently, it will be necessary to install temporary traffic management on Front Street at various stages throughout the programme.

Businesses in the area will remain open as usual and pedestrian access will be maintained at all times.

Barry Watson, Customer Operations Area Manager, Northern Gas Networks said, “We would like to take this opportunity to apologise in advance for any inconvenience this essential work may cause and thank members of the public for their patience and support.”

Northern Gas Networks’ Customer Care team is available between 8am and 10pm Monday to Friday, and 8.30am and 5.30pm on Saturday by calling 0845 634 0508, and selecting option 7.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.

Show less

£60k upgrade to ageing gas mains in Kirkgate, Silsden

Read

Northern Gas Networks is investing £60,000 to upgrade ageing metal gas mains in Kirkgate, Silsden.

The project is part of Northern Gas Network’s ongoing development of infrastructure across the north of England and will involve replacing more than 200 metres of existing metal gas mains with more durable plastic pipes to ensure the continued safe and reliable supply of gas to our customers in the area for years to come.

The scheme, which is expected to take four weeks to complete, will commence on Kirkgate between the junction of New Road and the junction of Briggate on Monday 4 August.

In order to carry out this work safely and efficiently, it will be necessary to close a section of Kirkgate between the junction with Bolton Road and New Road. A diversion route will be clearly signposted.

Business will remain open as usual and access will be maintained for members of the public.

Ian Cunningham, Customer Operations Area Manager, Northern Gas Networks said:  “In advance of the work taking place, a letter has being sent to residents, businesses and stakeholders. Our Customer Liaison team is also door-knocking residents and businesses in the area to help ensure they are aware of the work.

“We are also holding a community forum prior to work commencing, where members of the public can find out more about the work, ask questions or raise any concerns.”

The forum will take place on Thursday 10 July from 17:00 to19:00 at Silsden Methodist Church Hall.

Mr Cunningham added: “We would like to take this opportunity to apologise in advance for any inconvenience this essential work may cause and thank members of the public for their continued patience and support.”

If you have any questions about the works please don’t hesitate to contact the Customer Care team on 0845 634 0508, option 7. The team is available between 8am and 10pm Monday to Friday, and 9am and 5pm on Saturday.

Show less

Infrastructure upgrade for Cottingham

Read

Northern Gas Networks is replacing ageing metal gas mains in Cottingham with durable new plastic pipes to ensure the continued, safe and reliable supply of gas to residents in the area for years to come.

The essential work will commence on Monday 21 July around the town centre area and is expected to take six weeks to complete. Streets where work will be carried out include Newgate Street, Thwaite Street, Priory Road and King Tree Avenue.

Shops and businesses will remain open as usual and every effort will be made to minimise any disruption to residents, businesses and motorists.

John Pickering,Customer Operations Area Manager, Northern Gas Networks said; “We have planned our work closely with the East Riding of Yorkshire Council, the Highways Department and local bus operators to minimise disruption to members of the public.

“In advance of the work taking place, a letter will be sent to local residents and our Customer Care Officers will meet with residents and businesses in the area to ensure that they are aware of the work.

“The work will be carried out in three phases with the first phase involving lane closures on Newgate Street and Thwaite Street. Signs warning motorists of the lane closures will be erected well in advance of the work commencing.

“It will also be necessary to close the junction at King Tree Avenue and Newgate Street for a period of approximately two weeks and again, signed diversions will be in place.

“Bus operations will also be affected and customers are requested to call East Yorkshire buses on 01482 592929 for the latest information.”

Mr. Pickering added, “We would like to apologise for any inconvenience this essential work may cause and thank everyone in advance for their patience and understanding.”

If you smell gas please call the National Gas Emergency Service immediately on 0800 111 999.

 

Show less

Essential repair work – East Street and Front Street junction, Whitburn

Read

Engineers from Northern Gas Networks will be carrying out emergency repair work on a gas main in Whitburn, South Tyneside next week.

The essential repair work, which is due to commence on Monday (23 June) is being carried out at the junction of the A183 (East Street) and B1299 (Front Street) and is expected to take a fortnight to complete.

In order to carry out this work safely and efficiently, it will be necessary to install temporary three-way traffic lights at the road junction to manage traffic flow.

To minimise disruption to members of the public a temporary pedestrian crossing will be installed on the A183 (Mill Lane) at the junction with North Guards.

Mick Smith, Site Manager from Northern Gas Networks, said: “We would like to apologise for any inconvenience caused while we complete this essential work. No one likes roadworks and our engineers will be working hard to complete the work as soon as possible to minimise any disruption caused.”

Northern Gas Networks Customer Care team on 0845 634 0508, option 7. The team is available between 8am and 10pm Monday to Friday, and 9am and 5pm on Saturday.

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999.

 

Show less

Newcastle gas holder is preserved in art by primary school children

Read

In July, the North of England’s gas distributer, Northern Gas Networks, will begin work to dismantle St Anthony’s gas holder in Walker, Newcastle.

Following a community forum which Northern Gas Networks held for local residents earlier this year, Northern Gas Networks’ local Community Artist, Mick Hand has been working with local school children to help preserve the memory of the 112 year old holder, through art.

School children from West Walker Primary School have been painting pictures of the holder which will be exhibited at Pottery Bank Community Centreon Thursday 19 June, with prizes for the winners from each year.

The winners’ paintings will be displayed on banners around the gas holder site throughout the deconstruction process.

Tim Harwood, Programme Manager Major Projects at Northern Gas Networks said; “We are dismantling St Anthony’s gas holder as it no longer serves a purpose in maintaining gas supplies to the local community and the ongoing costs of keeping it in good repair have made it economically unviable.

“While speaking to local residents at our community forum earlier this year we learnt that the gas holder is an important landmark for Walker.  To help remember the holder after it has gone our community artist, Mick Hand, has been working with local school children to recreate memories of the holder through art.

“We’re also encouraging local residents and workers to share their memories and photographs of the gas holder, by emailing them to gasholdermemories@northerngas.co.uk or contacting us through Facebook or Twitter. We hope to produce a commemorative book of all of our holders through the decades which will ultimately be available for anyone to download from our website.”

St Anthony’s is a 135ft (41m) tall, steel construction built in 1902 and could store up to 5.4 million cubic feet of gas – enough to supply more than 7000 homes for a full day, or 170,000 homes for an hour. The column-guided design of St Anthony’s gas holder allowed three separate massive diameter sections to lift telescopically as the holder filled with gas.

For around 100 years the holder was a vital part of the local gas supply system, responsible for supplying gas to thousands of residents in the area.  In more recent years it has been used to bolster the network’s gas supplies during colder weather, and at peak times in the early evenings. Advances in technology and the enhanced capability of the modern-day gas network, however, mean that this gas holder is no longer required.

As part of the deconstruction work, a number of environmental initiatives are being considered such as treating and solidifying the oily sludge that has settled at the bottom of the gasholder tank, recycling all the steel and wraught iron from the gasholder and re-using the spoil dug up from Northern Gas Networks essential gas mains replacement works in the area, to backfill the site. This helps to reduce Northern Gas Networks’ carbon footprint, saving trips to landfill sites and the need to import expensive stone from local quarries.

The UK’s gasholders were originally built to store gas made from coal at a local gasworks. With the discovery of North Sea gas, the gas holders increasingly became redundant and were eventually phased out as new gas pipelines were laid to supply gas to homes.

Show less

Important information for our Connections customers

Read

Our Connections team will be unavailable from 12pm on Friday 20th June due to development training. If you need to speak to someone urgently on Friday afternoon please contact the Customer Care team on  0845 6340508, option 7. The team will be available as usual from 8am on Monday 23rd June.

Show less

Update: Essential gas mains replacement work on Pellon Lane / Dyson Road junction, Halifax.

Read

Update: Essential gas mains replacement work on Pellon Lane / Dyson Road junction, Halifax.

A complex gas mains replacement project to replace an ageing metal gas main on Pellon Lane at the  junction of Dyson Road, in Halifax,  is temporarily on hold while our engineers await specialist materials to enable us to safely complete the work.  Please rest assured that our experienced engineering team will resume work as soon as soon as possible.

Apologies for any inconvenience caused while we carry out this essential work.

Show less

Update: Tour de France and our planned work

Read

From 5th – 7th July, Yorkshire will become the stage for the greatest cycling race in the world.

To ensure the safety of both the cyclists and the spectators please be advised that a number of embargos have been enforced by the local authorities in the weeks surrounding the event. These restrictions may apply to digging in public roads and pathways which could impact on our planned works.

We apologise in advance for any inconvenience caused and thank you for your patience and understanding. For further information please feel free to contact the team on 0870 300 7677.

If you would like any more information on the Tour de France the website is http://www.letour.com/le-tour/2014/us/

Tour de France

Show less

£100k major upgrade to Ossett’s ageing gas mains

Read

Northern Gas Networks is investing £100,000 to upgrade the ageing gas distribution network in Ossett town centre.

The major project is part of NGN’s ongoing development of infrastructure across the north of England and will involve replacing more than 3km of existing metal gas mains with more durable plastic pipes to ensure the continued safe and reliable supply of gas to our customers in the area for years to come.

The scheme will commence in Queen Street on Monday 9 June and will be carried out in several phases to minimise town centre disruption.

As part of this six month project, essential work will also be carried out in Queen Street, Bank Street, Prospect Road, The Green, Southdale Road, Queen’s Terrace, Queen’s Crescent and West Wells Roads.

Replacement work in the Ossett area is scheduled for completion in December 2014.

In order to carry out this work safely and efficiently, it will be necessary to install temporary traffic lights at various stages throughout the work, and suspended some on road parking.

John Pickering, Customer Operations Area Manager, Northern Gas Networks said; “We’ve developed a phased plan for this project by working closely with Wakefield Council to minimise disruption to motorists, residents and local businesses.

“Businesses in the area will be open as usual and pedestrian access will be maintained at all times throughout the project.”

Mr Pickering added, ““We would like to take this opportunity to apologise in advance for any inconvenience this essential work may cause and thank members of the public in advance for their continued patience and support.

“We will continue to keep the general public informed throughout our essential work in Ossett town centre.”

If you have any questions about the works please don’t hesitate to contact the Customer Care team on 0845 634 0508, option 7. The team is available between 8am and 10pm Monday to Friday, and 9am and 5pm on Saturday.

Show less