If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team

stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

What's happening?

  • Filter by:

Batley incident – Frederick Walker Gardens

Read

Wayne Fisher, Customer Operations Area Manager, Pennines said; “At approximately 11.00am today a short on an electrical cable caused damage to a gas main at Frederick Walker Gardens in Batley. The heat from the cable resulted in an escape of gas and the fire brigade evacuated a number of houses on the street as a safety precaution.

“A team of Northern Gas Networks highly trained engineers attended the site, isolated the escape and made the situation made safe and are currently working hard to repair the pipe. The evacuated residents have been advised it is now safe to return to their homes and their gas supply will be reinstated later today.”

For more information please contact the Northern Gas Networks Customer Care team on 0845 634 0508 (option 2) or visit www.northerngasnetworks.co.uk

If you smell gas please call the National Gas Emergency Service immediately on 0800 111 999.

Show less

Westgate Road Closure to be Lifted Next Week

Read

A £98,000 project to replace ageing metal gas mains in Westgate, Cleckheaton will reach completion at the end of next week.
The new durable plastic gas pipes have now been laid and our reinstatement team is working hard to replace the road surface as quickly as possible.

The road closure and diversion on Westgate will be removed on the evening of Monday, 12 August. Temporary traffic lights will be in place to manage the flow of traffic from Tuesday, 13 August.

The road closure on Crown Street and the reversal of traffic on Cross Crown Street will remain in place, with four-way temporary traffic lights at the junction of Westgate and Hightown Road. These traffic lights will be manned between 7am and 7pm.

The project will be completed in its entirety by Friday, 16 August, with all traffic management systems and road closures removed and all sites cleared of safety barriers and equipment.

The bus service will return to normal from Tuesday, 13 August.

Wayne Fisher, Northern Gas Networks’ Customer Operations Area Manager for Pennines said; “We would like to thank business owners, residents and members of the public for the patience and understanding they have shown throughout these essential works.”

Show less

Gas Pipe to be Laid in Cemetery Road, Bradford

Read

Northern Gas Networks commences work this week (5 August) to lay a new gas pipe in the Duncombe Road / Cemetery Road area of Bradford to connect the Farmer’s Boy food manufacturing plant to the gas distribution network for the first time.

The new gas pipe will be laid along Duncombe Road and across Cemetery Road, terminating at the Farmers Boy premises on Greenside Park.

Work will be carried out in 2 phases and is scheduled for completion by the end of August. The first phase of the work in Duncombe Road is expected to have minimum impact on traffic in the area.

The second phase of the work will take place in Cemetery Road, commencing mid-August. In order to carry out this phase of the work safely and efficiently, it will be necessary to close one lane on Cemetery Road and put a short traffic diversion in place.

During this time there will also be restricted access to the Farmers Boy site.

For more information about the works contact Northern Gas Networks Connections team on 0870 300 7677 and speak to Industrial and Commercial. The team is available Monday – Friday 8am – 6pm.

Show less

Essential Gasworks in Ben Rhydding Will Be Completed This Weekend

Read

Essential work to upgrade the gas mains in Ben Rhydding will be completed this weekend (3rd August), a week ahead of schedule.

The site safety barriers and temporary traffic lights will be taken down and the parking facilities on Bolling Road will return to normal.

The major upgrade involved replacing the existing metal gas mains with more durable plastic pipes which will ensure the continued safe and reliable supply of gas to customers in the area for years to come.

Ian Cunningham, Customer Operations Area Manager for Bradford said: “We would like to apologise for any inconvenience caused throughout the duration of our essential work, and thank business owners, residents and members of the public for the patience and understanding they have shown throughout.”

For more information please contact the Northern Gas Networks Customer Care team on 0845 634 0508 (option 2) or visit www.northerngasnetworks.co.uk

If you smell gas please call the National Gas Emergency Service immediately on 0800 111 999.

Show less

Loss Of Supply in Spennymoor

Read

We are aware that some of our customers in Weardale Street, Coulson Street and Lakeside Court in Spennymoor are currently experiencing a loss of gas supply.

Please be assured that we are working hard to fix the problem and get all properties back on gas as soon as possible.

Our engineers on site are currently ‘door knocking’ affected properties to inform everyone of the situation.

We would like to apologise for any inconvenience caused and thank our customers for their patience.

For more information please contact the Northern Gas Networks Customer Care team on 0845 634 0508 (option 2).

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999 immediately, your call will be answered at any time of day or night and an engineer will be sent out to assess the situation promptly.

Show less

Loss Of Gas Supply – Spennymoor

Read

We are aware that some of our customers in Weardale Street, Coulson Street and Lakeside Court experienced a loss of gas supply on 1st August 2013.

Our on-site engineers have carried out emergency repairs and the mains gas supply has now been restored.

We are working hard to ensure that every property has their gas supply reconnected as soon as possible.

A spokesperson from Northern Gas Networks, said:

“We’d like to apologise for any inconvenience and thank our customers for their patience and understanding while these essential repairs were ongoing.

“Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999 immediately. Your call will be answered at any time of the day or night. An engineer will then be sent out to assess the situation promptly.”

Show less

Loss Off Supply in Catterick Garrison

Read

We are aware of the loss of supply some customers are experiencing in Catterick Garrison. Please be assured that we are working hard to fix the problem and get all properties back on gas as soon as possible.
We would like to apologise for any inconvenience caused and thank our customers for their patience.

For more information please contact the Northern Gas Networks Customer Care team on 0845 634 0508 (option 2)

Anyone who smells gas should call the National Gas Emergency Service on 0800 111 999 immediately, your call will be answered at any time of day or night and an engineer will be sent out to assess the situation promptly.

Show less

£98,000 infrastructure upgrade to be completed ahead of schedule

Read

A £98,000 project to replace ageing metal gas mains in Westgate, Cleckheaton will reach completion two weeks ahead of schedule on 16th August.

The major upgrade involved replacing the towns existing metal gas mains with more durable plastic pipes which will ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The project which commenced in June 2013 was expected to take 12 weeks to complete.

Stuart Armin, Northern Gas Networks’ Interim Customer Operations Area Manager for Pennines said; “We are pleased that we are on track to complete the project two weeks ahead of schedule.

“It has been a great team effort by everyone involved in the project including Kirklees Council and Arriva, who worked closely with Northern Gas Networks’ Major Projects team and contractors Amey Ltd to minimise disruption.”

Stuart added: “We would like to thank business owners, residents and members of the public for the patience and understanding they have shown throughout.”

Northern Gas Networks will continue their investment in Cleckheaton’s gas mains network, carrying out essential mains replacement work in Bradford Road and Dewsbury Road next month.

The Bradford Road project will be carried out in two phases over a ten week period. The first phase will commence from Monday, 19th August from the junction with St Peg Lane to the junction of Neville Street and is expected to last for approximately 4-5 weeks. During this time, temporary four way traffic lights will be in place at the junction of Bradford Road with St Peg Lane.

The second phase of the replacement work will be carried out on Bradford Road at the junction with Neville Street to the junction of Manor Park Road and will take an estimated 5 weeks to complete.

Stuart Armin said: “We have worked closely with Kirklees Council Highways Department to determine the best time to commence our replacement works in Bradford Road. The work has been scheduled for August/September so it takes place before the council resurface the road later in the year.”

“The work has also been timed to coincide with the suspension of the M62 roadworks near junction 26, helping to ease the flow of traffic in the area.”

For more information please contact the Northern Gas Networks Customer Care team on 0845 634 0508 (option 2) or visit www.northerngasnetworks.co.uk

If you smell gas please call the National Gas Emergency Service immediately on 0800 111 999.

Show less

Hull Gas Holder to be Captured in Art for Future Generations

Read

Next month (August) the north of England’s gas distributer, Northern Gas Networks, will be beginning work to dismantle St Mark’s gas holder in Hull, and will use art and photography to capture the historic industrial architecture, ensuring that it is never forgotten.

St Mark’s is a 106ft (32.6m) tall, steel construction built in 1898 and could store up to two million cubic feet of gas – enough to supply 2,400 homes for a full day, or 57,000 homes for an hour.

For over a hundred years the holder was a vital part of the local gas supply system, responsible for supplying gas to thousands of residents in the area. In more recent years it has been used to bolster the networks gas supplies during colder weather, at peak times in the early evenings. Advances in technology and the enhanced capability of the modern-day gas network, however, mean that this gas holder is no longer required and it was decommissioned in August 2010.

Main works contractor Coleman & Company Ltd will commence work on the former gasworks site on Monday, 12th August, using tried and tested techniques to clear the site in a safe and environmentally friendly way. Long-armed shears will be used to take apart the structure and the site will be cleared of all redundant equipment. The work will take approximately 17 weeks to complete.

Tim Harwood, Programme Manager Major Projects said; “The decision has been made to dismantle St Mark’s gas holder as it no longer serves a purpose in maintaining gas supplies to the local area. The ongoing costs of keeping the gas holder in good repair have become economically unviable.”

As part of the deconstruction work, a number of environmental initiatives are being considered such as treating and solidifying the oily sludge that has settled at the bottom of the gasholder tank, recycling all the steel and cast iron from the gasholder and re-using the spoil dug up from Northern Gas Networks essential gas mains replacement works in the area, to backfill the site. This helps to reduce Northern Gas Networks’ carbon footprint, saving trips to landfill sites and the need to import expensive stone from local quarries.

Mick Hand, Artist in Residence for Northern Gas Networks said; “We understand that the gas holder is a local landmark which has been in place for over a hundred years, so documenting it through photography and art means that the history of the site will be preserved for future generations.”

Mick added; “We would like to encourage local residents or workers to share their memories and photographs of the gas holder with us by emailing gasholdermemories@northerngas.co.uk or contacting us through Facebook or Twitter.

“We will be capturing these memories along with sketches, illustrations, paintings, original hand mechanical drawings and photos in a special commemorative book to ensure they are never forgotten.”

The best memory we receive will win a prize – a series of Mick Hand’s sketches of St Mark’s gas holder.

St Mark’s gas holder was built by Clayton Son & Co of Leeds, its column-guided design includes three separate massive 152ft diameter sections which lift telescopically as the holder fills with gas.

The UK’s gasholders were originally built to store gas made from coal at a local gasworks. With the discovery of North Sea gas, the gas holders increasingly became redundant and were eventually phased out as new gas pipelines were laid to supply gas to homes. St Mark’s was used to store natural gas until 2010 when it was decommissioned and has remained unused ever since.

For further information about this project, please contact our Customer Care team on 0845 634 0508 and select option 7.

About Northern Gas Networks

Northern Gas Networks own all the gas mains in the North East, most of Yorkshire and northern Cumbria transporting gas to 2.7 million homes and businesses.

The network consists of 37,000km of gas mains, enough to stretch from Leeds to Sydney, Australia and back.

Our mains replacement programme will see 3,800km of old metal gas main replaced with modern plastic equivalents by 2021.

 

Show less

Stockton-on-Tees repair completed

Read
UPDATE FROM NORTHERN GAS NETWORKS RE: STOCKTON-ON-TEES GAS MAIN REPAIR
11am JULY 19 2013
Work to repair a gas main on Durham Road in Stockton on Tees has been completed this morning by engineers from Northern Gas Networks.
Engineers worked throughout last night on the repair, following a gas leak.
The work required a road closure on a stretch of Durham Road from the roundabout at Harrowgate Lane to Junction Road – but the road is now reopened and traffic flowing normally.
A spokesperson from Northern Gas Networks said: “Our thanks to motorists for bearing with us during this essential repair.”
Show less