Working near our pipes

The quickest and easiest way to submit your information is online.

You can also get in touch by phone, email or post. Click below to see our contact details.

Call us

Call our Before You Dig Team on 0800 040 7766 and dial option 5. Our lines are open Monday to Friday, from 9am to 5pm.

Email us

Write to beforeyoudig@northerngas.co.uk

Write to us

Send your letter to: Before You Dig, Northern Gas Networks, 1st Floor, 1 Emperor Way, Doxford International Business Park, Sunderland SR3 3XR

What we'll need to know

The nature of the planned work
A grid reference or postcode
Your works location plan
The proposed start date
Your contact details

Submit your information

First name
Surname
Contact number
Email address*
Correspondence address
Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country
What's the nature of the planned work?
Please provide a grid reference for the site
Or provide a post code for the site
Please upload a location plan
Max. file size: 2 MB.
When do you plan to start the work?
How would you prefer to be contacted?
- By phone
- By email
- By text
- By post
Additional information (if applicable)
For information on how we use your details please read our Personal Data Privacy Notice

Stay safe while you work

To help you to work near our pipelines, we’ve created some important guides:

Who owns what?

We don’t own all gas pipelines throughout Great Britain. To find out who does and their contact details please visit ukopa.co.uk or linesearchbeforeudig.co.uk.

Customer Care Team

0800 040 7766

Connections Team

0800 040 7766

Press Office

0113 322 7950

Stakeholder Relations Team

If you’re planning activities or emergency repairs near our network, there’s a few things you’ll need to tell us to ensure your safety.