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Stockton gas escape update

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Following third party damage to a medium pressure gas main in Myton Way, Ingleby Barwick today (Thursday, 24 March 2016) engineers from Northern Gas Networks (NGN) are working with the gas main owner, GTC, to carry out emergency work to repair a damaged main.

In order to carry out our repair work safely and efficiently, Myton Way has been closed and a diversion is in place.

Steve Pigott, customer operations area manager, said: “The safety of members of public is our number one priority. We’d like to apologise to customers for any inconvenience caused and thank everyone for their patience.”

Northern Gas Networks Customer Care team is available on 0800 040 7766 or you can email customercare@northerngas.co.uk.

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

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£50K upgrade to Cononley gas distribution network

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The north of England’s gas distributer, Northern Gas Networks (NGN), is investing around £50,000 to upgrade the ageing metal gas distribution network in Main Street, Cononley.

The essential project is part of NGNs’ ongoing development of infrastructure in the area and will involve replacing around 330 metres of existing metal gas mains with more durable plastic pipes to ensure the continued safe and reliable supply of gas to our customers in the area for years to come.

The project, which will commence on Monday 29 March for approximately three weeks has been planned in conjunction with North Yorkshire County Council to ensure all works are completed with as little disruption to members of public as possible.

The works will begin at the level crossing at Cononley Railway Station and will progress towards the junction of Moorfoot Lane and Meadow Lane.

Ian Cunningham, Construction Services Area Manager from Northern Gas Networks said: “We have been working closely with North Yorkshire County Council to carefully plan these works to take place during the Easter school holidays in order to minimise any disruption caused.

In order to complete the works as safely and efficiently a road closure will be in place for the duration of the works on Main Street, Moorfoot Lane and Meadow Lane.  Access will be maintained for residents and Riverside campsite on Moorfoot Lane will remain open as usual.

In order to complete the works as quickly as possible, engineers will be working from Monday to Friday between 8am and 5pm. NGN endeavour to maintain pedestrian access at all times.

Ian continued: “We would like to apologise in advance for any inconvenience caused during these works, and would like to thank you for your patience and support in getting these works completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

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£100K upgrade to gas network in Huddersfield

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The North of England’s gas distributer, Northern Gas Networks (NGN) is investing around £100,000 to upgrade ageing metal gas mains in Huddersfield.

The major project to replace around 800 metres of pipe will take place in three phases, the first due to begin on Elm Street on Monday 28 March for two weeks.  Work will be carried out between 8am and 5pm before moving to Damside Road.

In order to carry out this essential work safely and efficiently, it will be necessary to implement a road closure and three-way traffic lights on the four-way junction during the Damside Road phase.

An additional section of works on Damside Road begins on Monday 11 April, before engineers move on to Manor Street and Manor Rise on Monday April 25 to complete the final phase of the project.

The scheme is expected to be complete by Monday 30 May.

The essential works are part of NGNs’ ongoing replacement of infrastructure in the region and will involve replacing the 70-year-old existing metallic gas main with more durable plastic pipes to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The scheme has been planned to begin during the Easter school holidays to ensure disruption to motorists is minimal, while access will be maintained for pedestrians.

Paul Jagger, Construction Services Area Manager for Northern Gas Networks said: “We have worked closely with Kirklees Council to plan these works so that they take place during the quieter school holiday period to minimise disruption to motorists and local residents.

“We would like to take this opportunity to apologise for any inconvenience this essential work may cause and thank members of the public for their understanding.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk.

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24 hours a day, 7 days a week.

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£320,000 upgrade to gas mains in Nevilles Cross Bank, Durham

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The North of England’s gas distributer, Northern Gas Networks (NGN), is investing around £320,000 to upgrade ageing metal gas mains in Nevilles Cross Bank, A690, Durham.

The major project to replace nearly a kilometre of pipe will take place in two phases, the first due to begin on Tuesday 29 March and the second later this year on Monday 27 June.

The works are part of NGNs’ ongoing replacement of infrastructure in the region and will involve replacing the existing metallic gas main with more durable plastic pipes to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

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Phase one of the scheme, which is expected to take two weeks to complete, has been planned to take place during the Easter break to ensure disruption to motorists is minimal.

In order to carry out this essential work safely and efficiently, it will be necessary to implement two-way traffic lights on Nevilles Cross Bank.

Shops and businesses will remain open as usual.

Phase two at Nevilles Cross Bank is due to begin on Monday 27 June 2016.  The final part of the scheme is expected to last 12 weeks, but again, has been planned to coincide with the school summer holidays to ensure disruption is kept to a minimum.

John Richardson, Customer Operations Area Manager, Northern Gas Networks said: “We have worked closely with Durham County Council to plan these works so that they take place during the quieter school holiday period to minimise disruption to motorists and local residents.

“We would like to take this opportunity to apologise for any inconvenience this essential work may cause and thank members of the public for their understanding.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk.

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24 hours a day, 7 days a week.

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£100K upgrade to gas network in Huddersfield

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The North of England’s gas distributer, Northern Gas Networks (NGN) is investing around £100,000 to upgrade ageing metal gas mains in Huddersfield.

The major project to replace around 800 metres of pipe will take place in three phases, the first due to begin on Elm Street on Monday 28 March for two weeks.  Work will be carried out between 8am and 5pm before moving to Damside Road.

In order to carry out this essential work safely and efficiently, it will be necessary to implement a road closure and three-way traffic lights on the four-way junction during the Damside Road phase.

An additional section of works on Damside Road begins on Monday 11 April, before engineers move on to Manor Street and Manor Rise on Monday April 25 to complete the final phase of the project.

The scheme is expected to be complete by Monday 30 May.

The essential works are part of NGNs’ ongoing replacement of infrastructure in the region and will involve replacing the 70-year-old existing metallic gas main with more durable plastic pipes to ensure the continued safe and reliable supply of gas to customers in the area for years to come.

The scheme has been planned to begin during the Easter school holidays to ensure disruption to motorists is minimal, while access will be maintained for pedestrians.

Paul Jagger, Construction Services Area Manager for Northern Gas Networks said: “We have worked closely with Kirklees Council to plan these works so that they take place during the quieter school holiday period to minimise disruption to motorists and local residents.

“We would like to take this opportunity to apologise for any inconvenience this essential work may cause and thank members of the public for their understanding.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk.

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24 hours a day, 7 days a week.

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£116K upgrade to Todmorden gas distribution network

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The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £116,000 to upgrade the ageing metal gas distribution network in Cross Stone Road, Todmorden.

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing 750m of existing metal gas main with more durable plastic pipes to ensure the continued safe and reliable supply of gas to our customers in the area for years to come.

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The project, which began on Monday 14 March and is estimated to last approximately nine weeks, has been planned in conjunction with Calderdale Council to ensure all works are completed with as little disruption as possible.

Paul Jagger, Construction Services Area Manager Northern Gas Networks said: “We have been working closely with Calderdale Council to carefully plan these works and will be doing all we can to minimise any disruption caused.

“In order to carry out the works safely and efficiently, it will be necessary to put a number of traffic management measures in place.  A road closure will be put in place on Monday 28 March and will remain in situ for the duration of the scheme.  The road closure will begin at St Paul’s Church and will be phased on a two-week basis for the remainder of the works to try and provide as much access as possible to motorists throughout the scheme.  A signed diversion route will be displayed for all motorists.

“In order to complete the works as quickly as possible, our engineers will be working Monday-Friday 8am to 5pm.

“A public meeting will be held at The Shanon & Chesapeake, 257 Halifax Road, Todmorden, Lancashire, OL14 5RX, on Thursday 24 March at 5pm – 6.30pm. We would encourage anyone to attend that has any concerns regarding the works as we will be able to provide as much information as possible.

“We would like to apologise in advance for any inconvenience caused during these works, and would like to thank you for your patience and support in getting these works completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

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£240K upgrade to Wakefield gas distribution network

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The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £240,000 to upgrade the ageing metal gas distribution network in Mountbatten Avenue, Sandal, Wakefield.

The major project is part of NGN’s ongoing development of infrastructure in the area and will involve replacing 2.7km of existing metal gas mains with more durable plastic pipes to ensure the continued safe and reliable supply of gas to our customers in the area for years to come.

The project, which will commence on Monday 11 April and last approximately 20 weeks with an expected finish date of Thursday 25 August, has been planned in conjunction with Wakefield Council to ensure all works are completed with as little disruption as possible.

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The project has been planned to be carried out in phases in order to keep disruption to a minimum. The work will begin on Stillwell Grove and progress to Stillwell Garth, Stillwell Drive, Stopford Garth, Stopford Avenue, Stillwell Drive, Mountbatten Avenue, Wingate Grove and will finish on Wingate Croft.

Paul Gordon, Construction Services Area Manager for Northern Gas Networks said: “We have been working closely with Wakefield Council to carefully plan these works and will be doing all we can to minimise any disruption caused.

“In order to complete the works as quickly as possible, our engineers will be working Monday to Friday 8am to 5pm. We endeavour to maintain access to residents and motorists at all times.

“We would like to apologise in advance for any inconvenience caused during these works, and would like to thank you for your patience and support in getting these works completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

You can contact the Northern Gas Networks Customer Care team on 0800 040 7766, option 7. The team is available between 8am and 10pm Monday to Friday, and 8am and 5pm on Saturday.

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Essential upgrade to gas mains in Greystone Road, Carlisle

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The north of England’s gas distributer, Northern Gas Networks (NGN), is investing over £300,000 to upgrade ageing metal gas mains in the Greystone Road, Carlisle area.

The major project is part of NGN’s ongoing investment in the gas infrastructure in the area and will involve replacing over 2km of existing metal gas mains with more durable plastic pipes to ensure the continued, safe and reliable supply of gas to customers for years to come.

The fourteen week project, which has been carefully planned in conjunction with the local highways authority, commenced on Monday 14 March.

In order to carry out the work safely and efficiently there are three way traffic signals in place at the junction of Warwick Road and Gresytone Road for the duration of the works. These lights are being manually operated between the hours of 7am – 7pm to control traffic flow, and set to an automatic sequence outside of these hours.

Some parking is suspended along Greystone Road and Brunton Crescent and the footpath on Vasey Crescent is closed.

Matty McBride, Construction Services Area Manager at Northern Gas Networks said: “We have planned this work closely with Cumbria County Council to coincide with the flood recovery works in the area.

“We understand the recent floods have caused a huge distress to the community and through working closely with the local highways authority we have agreed to carry out our replacement works at the same time as the flood recovery works in order to minimise further disruption to residents.

Mr McBride continued: “To help keep customers informed about the works we held a community forum at Greystone Road Community Centre on Close Street on Wednesday 2 March where customers were invited to drop in to find out more and ask questions.

“We would like to take this opportunity to apologise in advance for any inconvenience this essential work may cause and thank members of the public for their patience and support.”

NGN is working with the Considerate Constructors Scheme (CCS), a non-profit making independent organisation founded by the construction industry to improve its image.  NGN is registering major projects and larger gas mains replacement sites where the duration of work is scheduled to last more than six weeks.

The mains replacement project at Greystone Road, Carlisle has been registered for CCS; the site will have a detailed inspection in due course by a CCS Monitor who will assess and feedback on factors such as the appearance of the site and the environment.

For further information about the project please visit www.northerngasnetworks.co.uk, contact NGN’s Customer Care team on 0800 040 7766 or email customercare@northerngas.co.uk.

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24 hours a day, 7 days a week.

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Bradford families missing out on help with energy bills

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Families in Bradford have been urged to check if they qualify for a government scheme worth £140 off their fuel bills, following a debt advice project led by The Children’s Society and Northern Gas Networks.

The Warm and Informed project, set up to tackle fuel poverty, helped 147 families across the city write off a total of £75,000 of energy debt over 10 months.

The pioneering partnership between the national charity and the gas distribution network for the north of England was launched last year after research estimated more than 10,000 children in Bradford lived in families who have suffered from energy debt.

The project identified and helped vulnerable families through a range of measures including energy debt and benefits advice, home assessments, free gas connections for off-grid households, and community workshops where parents learnt about energy efficiency and the risks of Carbon Monoxide poisoning.

Over the course of the trial scheme, almost 250 people attended 18 fuel poverty workshops. Seventy percent said they felt more confident managing their finances as a result and 147 households were given targeted advice to reduce fuel poverty.

Part of the process to help lift families out of fuel poverty involved helping them apply for the Government’s Warm Home Discount scheme, which is worth £140 per year to parents on low incomes with children under five.

Many families who benefited from the discount as a result of support provided by Warm and Informed said the scheme had made a huge difference to their finances.

However, recent estimates suggest that 1.9 million children across England live in families that miss out on the Warm Home Discount. The Children’s Society is calling for the Government to apply the discount automatically to all families with children living in poverty so they do not miss out.

Energy debt can have severe impacts on families and children, leading to rationing of energy use, cuts in other spending, and a detrimental impact on children’s physical and mental health.

Sam Royston, Policy Director at The Children’s Society, said: “The fact that over the course of this short trial we have been able to lift £75,000 of energy debt from the shoulders of struggling Bradford families shows how badly this sort of advice is needed.

“Unfortunately we found that knowledge of the Warm Home Discount among Bradford families is very low, which means many are likely to be missing out on this vital support. We are calling on the Government to make sure that the family of every child living in poverty in Bradford automatically receives this rebate on their energy bill.”

Tom Bell, Head of Social Strategy at Northern Gas Networks, said: “We’re delighted to have the opportunity to work with The Children’s Society. Northern Gas Networks has learned a lot about how best to engage with all customers including those that are particularly hard to reach and could be considered vulnerable.

“We are taking the key findings and working hard with the team at The Children’s Society to progress plans for further engagement with greater geographical reach.”

Cllr Richard Dunbar, Bradford Council’s Fuel Poverty Champion, said: “With such a wide range of providers out there, many of us don’t know where to start in getting the best deal on our energy. With almost 150 Bradford households helped through this scheme alone, hard-pressed local families have been helped to save more than £75,000. This is a huge sum and really demonstrates the importance of supporting families to access the support that’s available to them.”

You can read the full Warm & Informed evaluation report and findings here: http://www.childrenssociety.org.uk/what-we-do/resources-and-publications/warm-and-informed-evaluation-and-interim-findings-summary

Case study

One Bradford mother who received support from the project was a recovering drug addict with a six-year-old girl. The woman and her partner, who had also been an addict, were now clean, but their debts had been mounting up over some time. When she sought help she had over £1,000 of energy debt, no money for the meter and was threatened with eviction. She saw an advisor, who worked with her over several weeks and applied for a grant from her energy company, which resulted in all her debt being wiped out.

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Alnwick replacement work completed early

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Essential gas mains replacement work taking place at Narrowgate in Alnwick has been completed almost two weeks ahead of schedule.

The work to replace 250 metres of ageing metal gas mains with more durable plastic pipes began earlier this year.

The road closure on Narrowgate will be reopened by this evening and the team will leave the site as found.

On Monday 21st March road sweepers will ensure the streets are returned to a clean and tidy condition.

Andrew Rodda, Site Manager for Northern Gas Networks, said: “We would like to apologise to local businesses and residents and other members of the public who may have been inconvenienced during our essential mains replacement gas works at Narrowgate, Alnwick, and thank you for your patience and cooperation throughout.”

For further information about the project please contact NGN’s Customer Care team on 0800 040 7766, option 7 or email customercare@northerngas.co.uk.

Anyone that smells gas or suspects Carbon Monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24 hours per day, 7 days per week.

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