Due to scheduled maintenance on the 5th December, you may notice some disruption to the application and payment process on our website. We apologies for any inconvenience. Please see “Other Ways to Apply’ in the Apply Now tab to submit an application. If you wish to make an payment, please refer to page 3 of your quotation for alternative methods of payment. 


Urgent gas incident
Loss of supply, Knaresborough

If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Read more

Press Office
0113 322 7950

Out of hours: 0113 322 7978

Stakeholder Relations Team


Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Apply now

You can apply to divert a gas main by completing our online form below.

Enter the address or postcode where you would like work to be carried out:

Other ways to apply

Apply by post or by downloading the PDF form below.

Alternatively, call our Connections team on 0800 040 7766, option 2 to speak to a member of the team, or email gasconnections@northerngas.co.uk

PDF form